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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
- Tapping & Transferring
I get a free transfer with my local transit agency, even...
- Checking your Balance
If you’re using PRESTO in Mobile Wallet, you can find your...
- Tapping & Transferring
I get a free transfer with my local transit agency, even though they don't use PRESTO. Will I still get a free transfer? Why didn’t I get a free transfer when I transferred from GO Transit to another transit agency within the 3-hour GO transfer window?
If you’re using PRESTO in Mobile Wallet, you can find your real time card balance on your PRESTO card in your Google Wallet or Apple Wallet. At a PRESTO vending machine Check the balance of your physical PRESTO card at PRESTO vending machines at TTC subway stations, OC Transpo stations, GO Transit stations and UP Express stations.
Students should register their card to protect the balance if lost, stolen or damaged. Registration allows students to get a replacement card quickly and transfer any remaining balance (school board pass). Note: Some schools take care of registering their students’ PRESTO cards. Please check with the school if you have not been informed of this.
If you loaded your card online, you must tap your card on a PRESTO device to update the balance on your card. Your updated balance will appear online up to 24 hours after you tap your card. If you have tapped and the funds still have not been loaded onto your card, please call 1-877-378-6123 for help.
Creating a PRESTO account helps protect your card balance. If your card is ever lost or stolen, the money can be transferred to a replacement card. Using a PRESTO card simplifies fare payments. No more cash, paper tickets or passes to worry about.
People also ask
Where can I Find my Presto card balance?
How do I transfer a lost Presto card?
Can I transfer my Presto card to another transit agency?
How do I sign in without a Presto account?
How do I Manage my Presto card?
How does Presto work?
Jun 23, 2024 · You can check your balance online through the PRESTO app or website, or visit a PRESTO vending machine at transit stations and tap your card. How do I put money on my PRESTO card? You can load funds online through the PRESTO app or website, at a PRESTO vending machine, or through customer service outlets and self-serve reload machines.