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      • If so, just follow the in app load prompt to complete your load or follow the ‘unlock card now’ prompt and instructions. The instructions in the app will allow you to quickly and easily use your card for travel again. An ‘unlock card now’ notification.
      www.metrolinx.com/en/discover/new-to-nfc-with-the-presto-app-here-are-some-pro-tips
  1. Have questions about creating and managing your PRESTO account? Get the answers to some of our most asked questions.

  2. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card. If you added your PRESTO in Mobile Wallet card to your PRESTO account, you can recover your card by signing in to the PRESTO app on a new device ...

  3. Sometimes when you don’t load your PRESTO card properly, your card basically gets corrupted (aka blocked). Try to unblock the card by checking your balance on the app by tapping your PRESTO card on it.

  4. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  5. Is there a way to remove 1 card for my friend to link the card to be account? I stumbled on a 3 year old Twitter chat with Presto support that said it wasn't possible. Wondering if that has changed.

  6. Oct 7, 2023 · Are you looking to remove a Presto card from your account? We've got you covered! In this comprehensive guide, we'll walk you through the steps to remove a P...

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  8. I haven't used my Presto Card account since 2020 (pre-pandemic). My phone number is linked to a Presto account, but I've forgotten my username and password. Unfortunately, in order to retrieve my username and reset my password, I need to answer the security questions associated with my account.

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