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  1. After you purchase a new PRESTO card, our system requires you to wait up to 24 hours before your new card information will be recognized online. After 24 hours, login to your online PRESTO Account to complete the transfer. Select your cancelled/lost card; Choose “Report lost card” from the quick links on the left hand side

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  2. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  3. If you’re using PRESTO in Mobile Wallet, you can find your real time card balance on your PRESTO card in your Google Wallet or Apple Wallet. At a PRESTO vending machine Check the balance of your physical PRESTO card at PRESTO vending machines at TTC subway stations, OC Transpo stations, GO Transit stations and UP Express stations.

  4. go to a shoppers, and they'll tell you what you need to do. If you want to try it yourself, log into your presto account, mark your old card as lost/damaged, buy a new card (from a presto machine/shoppers), don't register the new card, and on your presto account, transfer the balance to your new card.

  5. Sep 14, 2024 · While Activating Online: During the online activation process on the PRESTO website, you can choose to register your card simultaneously. Creating a PRESTO Account: Set up a dedicated PRESTO account [PRESTO card create an account] to register your card. Benefits of Registering: Balance Protection: Recover your remaining balance if your card is ...

  6. Jun 23, 2024 · If you added your PRESTO in Google Wallet card to your PRESTO account, you can recover your card by signing in to the PRESTO app on a new device, removing the card from your old device, and adding it to the new device. How do I Cancel my Lost, Stolen, or Damaged PRESTO Card and Transfer my Balance? If your PRESTO card is lost, stolen, or ...

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  8. The 30 day restriction also applies any time you load your card online. At the top of the page when you load your card: Funds loaded online must be synced to your card by taking a regular journey with your PRESTO card. Your funds are available 24 hours after purchase, and remains available for 30 days.

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