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  1. go to a shoppers, and they'll tell you what you need to do. If you want to try it yourself, log into your presto account, mark your old card as lost/damaged, buy a new card (from a presto machine/shoppers), don't register the new card, and on your presto account, transfer the balance to your new card. I have no idea why a card would be blocked ...

  2. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  3. Load Card. PRESTO in Google Wallet. PRESTO in Apple Wallet. PRESTO contactless. Tapping and Transferring. PRESTO app. Fare Type. Student Programs & Vouchers. Lost or Damaged Card.

  4. After 24 hours, login to your online PRESTO Account to complete the transfer. Select your cancelled/lost card. Choose “Report lost card” from the quick links on the left hand side. Select “Cancel and transfer your balance and details to an anonymous card”and follow the prompts. Your card details (including your balance, passes, fare ...

  5. PRESTO is an electronic fare system that allows transit users to pay for their journey quickly, easily and securely. Using the card saves you time. Every time you ride the bus you tap your card on the PRESTO machine to pay your fare. With a beep, the system calculates the correct fare for your trip, and deducts the funds from the balance stored ...

  6. When you tap in on a GO bus, make sure it deducts at least $4.50 in the beginning. If it deducts anything less, your card is automatically locked. This can happen if the GPS system inside the bus malfunctions, and the driver forgets to manually set the zone. The Presto machine inside the subway mezzanine at Finch Station closest to the elevator ...

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  8. Solution. When prompted, click 0 to speak to a live representative. When asked to input your physical card number, don't. IMPORTANT: Even if you know your physical number, don't input it when you are prompted. If you input your card number, you'll be asked to provide the 4-digit code as well, which is not helpful if you've forgotten it like I did.

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