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eBay Concierge. eBay Concierge is a personalized, premium service to help members with their buying and selling needs. Currently, the program is open only to select customers. Buyers and sellers with the highest value and volume of eBay transactions are invited to join the program. eBay Concierge is a free service, but if you’d rather stay ...
Chat! eBay has added the ability to chat in real-time with a customer service agent – and only for eBay Concierge members. Here’s a sample chat that we did just for this article: The system even emails you a transcript of the Concierge customer service chat when you are done. Note that the actual transcript itself is included as an HTML ...
Jun 3, 2021 · eBay Offers Concierge Service - But by Invitation Only. by: Disgruntled_Seller. Thu Jun 3 22:47:40 2021. We have the service for both our selling account and our buying accounts. We were set up for the buying accounts after we had the selling account's service for some time, I guess our buying accounts were done because we have two buyers that ...
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(3) Concierge service. Reserved for concierge customers. Again, I don't know the requirements, but I'm assuming at least $10k a year in ebay fees. They use to have their own phone number but they got rid of that a year ago and you'll need to be a customer to utilize them. super nice, super helpful and honestly feels like they are on your team.
Jun 12, 2018 · eBay Concierge. In the latest price changes announced earlier this year, something was slipped into the eBay Anchor Shop package which to any seller who noticed it made it amazingly good value despite the price increase. The Concierge programme has existed for a while on eBay but this was the first time that seller could elect to join in by ...
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Jul 28, 2023 · The fact eBay offered to remove feedback for sellers in the program as a key benefit may come as a surprise to those not enrolled in the program. eBay launched Concierge as a pilot program in 2017, with then head of eBay Global Customer Service Operations Wendy Jones promising to make concierge-level service "standard" in 12 - 18 months, and ...
