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  1. The My Account app is super easy and free. We won't charge you data when you use it on our network (as long as you're in Canada) and it's works like a charm on Wi-Fi. Check out our step by step tutorials to learn more about the My Account app!

  2. What do you want to do today? My Account App. My Account . View and edit profile View and edit profile. . feature available: . feature available: View bill details and billing history View bill details and billing history. . feature available: . feature available: Pay bill – one-time Pay bill – one-time. . feature available: . feature available

  3. MY ACCOUNT. Using My Account is a great way to manage your services on your own time. How to access My Account: Head to virginplus.ca/myaccount and login. For your best experience, visit us on a desktop computer rather than a mobile device. Heads-up! You'll need to register for My Account first.

  4. 4 days ago · The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app. - Check your account balance, view, download, print and pay your bill. - Easily manage your travel usage. - View your wireless and Internet usage.

    • (119.3K)
    • Everyone
    • Overview
    • Dialing Balance Codes
    • Using the Website
    • Using the Mobile App

    Do you want to make sure you're not going to go over your data this month? As a Virgin Mobile customer, you can check your account balance at any time to verify the number of prepaid funds you have remaining on your phone plan. Whether you want to check your balance on the go, or from your computer at home, Virgin Mobile has you covered. Read on to...

    Dial the balance code for your region.

    Depending on your region, you may have a special number you can dial in the Phone app that will automatically display your available balance. Some regions will require you to text a word to a specific number to receive the balance instead. Dial the code that's appropriate for your region to get the balance:

    Text the word "Balance" to 78900

    Text the word "Balance" to 78900

    You can use any desktop web browser to do this.

    Tap a bill to view.

    You'll see a drop-box under the header "View bills" that you can use to select a bill to view.

    Navigate to the Your credits tab.

    You'll see here if you have any extra credits or not on your account.

    Review your usage and any remaining balance that you have.

    Open Virgin Plus My Account.

    This app says "Virgin Plus" on a red and black background.

    If you don't have the mobile app, you can download it for free from the Google Play Store and App Store.

    Sign in with your Virgin account if you aren't already.

    It's a tab at the bottom of your screen with a pie chart icon.

    Review your usage and any remaining balance that you have.

    • 138.6K
  5. Virgin Mobile customers: There are two ways you can sign in. Either by having a Virgin Mobile SIM present in a device (iPhone, cellular-enabled iPad, Android phone or cellular-enabled tablet) where the App has verified your SIM (whilst on the Virgin Mobile data network). Or you can sign in to the app on WiFi using your online Virgin Mobile Your Account credentials – giving you even more control.

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  7. Phone number: Send me the app. By providing your phone number, you agree to receive a one-time automated text message with a link to get the app. Standard messaging rates may apply.