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  1. Pay your fare (cash, TTC ticket or token) at the Fares and Transfers Machine. Remember to take your POP receipt from the tray at the bottom of the machine. Validate your ticket at the ticket validator on the side of the machine.

  2. Check the status of traffic tickets and fines online or request a meeting to resolve your case. Get information about tickets or fines for how much you owe, where to pay and how to request a meeting with a prosecutor before your trial. Look up your ticket.

  3. Contact us. Please feel free to contact us by phone, online or in-person at our Customer Service Centre. TTCs complaints compliments and suggestions. Your feedback helps us provide the best experience possible. Lost articles. Lost something on the TTC? There's a good chance we have it. Subway and streetcar customer satisfaction surveys.

  4. December 31, 2024 will be the last day customers can use a TTC youth/senior ticket, token, or day pass to pay their fare. After this date, TTC tickets, tokens and day passes will no longer be accepted across the system. Refunds, exchanges or credits will not be provided. Customers should use up their remaining tokens, youth/senior TTC tickets ...

  5. How can I verify my debit or credit transaction history and charges? You can enter your card details in the PRESTO contactless section of the PRESTO App or website to see your transaction history. If you’ve tapped recently, it can take up to the end of the day for that tap to appear in your transaction history.

  6. Experience seamless transit payment options with PRESTO – if you’re an occasional TTC rider or just visiting Toronto, a paper PRESTO Ticket can be a convenient way to pay your fare on the TTC.

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  8. After entering the page of ticket verification, you can choose “through travel itinerary”; then type in printing serial No. (ten numbers excluding the end number) shown on the upper right of travel itinerary and your e-ticket No. (starting with 784), and click “query”.

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