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  1. Document verification service. You can use the document verification service to verify your identity without waiting for a CRA security code, giving you full and immediate access to the CRA sign-in services. Use a mobile device to take a real-time picture of yourself and an accepted government-issued photo identification document.

  2. If you have already registered for the CRA sign-in services, sign in with your existing credentials. If you registered with a provincial partner, you must also create a CRA user ID and password or use a Sign-In Partner to access: My Business Account. Represent a Client. If you have forgotten your CRA user ID or password, go to: Lost or ...

    • Debt recovery
    • Option 1 – Using one of our Sign-In Partners
    • Option 2 – Using a CRA user ID and password
    • Option 3 – Using a provincial partner
    • Help and FAQs
    • Topics

    The CRA has resumed its work to address taxpayer debt. Tax refunds, benefit and credit payments may be applied to pay outstanding balances. You can check the status of your benefits by logging into your CRA My Account. Contact the CRA if debt repayment causes you financial hardship. Call 1-888-863-8662 for benefit debt or, 1-888-863-8657 for tax return debt. Learn more at Canada.ca/balance-owing.

    If your CRA user ID and password have been revoked

    Some taxpayers may have received a notification that their CRA user ID and password have been revoked. Visit CRA user ID and password have been revoked for more information.

    To make your account more secure, email addresses in My Account are now required

    As of February 7, 2022, all My Account users will need to have an email address on file with the CRA to help protect their online accounts from fraudulent activity. If you do not currently have an email address on file, you will be prompted to provide one when you sign in.

    My Account is a secure portal that lets you view your personal income tax and benefit information and manage your tax affairs online.

    Sign in or register with the same sign-in information you use for other online services (for example, online banking).

    Sign-In Partner

    For the security of your CRA account, when you are on your Sign-In Partner website, ensure it is your information that is entered and not that of somebody else.

    View list of Sign-In Partners

    Sign in with your CRA user ID and password, or register.

    CRA sign in   CRA register

    Sign in with your Alberta.ca Account or BC Services Card.

    Provincial partner sign in

    •CRA user ID and password

    •Sign-In Partners

    •Provincial partners

    •Multi-factor authentication

    •Direct deposit

     

    •My Account – What's new

    •About My Account

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    •CRA sign-in services

    •Individual tax enquiries

  3. Contact Us. If you still need assistance, contact us 24/7 at: 1-844-778-5409. TTY Service: 1-855-224-1714. 1. For a list of participating banks or credit unions that can be used to log in or access the Interac verification service, click here. Explore Interac Verification Service for secure and seamless transactions.

  4. To Turn on 2-Step Verification in the RBC Mobile app: On the Accounts Overview page, select More at the bottom-right corner of the screen. At the top of the More screen, select Settings. Under the Features heading, select 2-Step Verification. Turn 2-Step Verification on by tapping the toggle button. This will take you to the Select a Trusted ...

  5. Two-Step Verification Setup. When you first log in to EasyWeb or WebBroker you'll be prompted to set up Two-Step Verification. During this, you'll be asked to: Add a phone number or multiple phone numbers. Add an email address for security alerts. Select a Security Code Log In Option, which allows you to decide when a security code is needed.

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  7. You do not have to verify the identity of an authorized employee who conducts a transaction for their employer under a service agreement. Footnote 29. Information records. You do not have to verify the identity of a corporation or other entity when you create an information record if the entity is: a public body; Footnote 30

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