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      • You verify your identity by uploading a photo of your government ID along with a selfie. If that method doesn’t work, you can verify your identity by speaking with a real person on a video call. Many users are able to complete the self-guided process within about 15 minutes.
      labor.delaware.gov/divisions/unemployment-insurance/delaware-id-me/
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  2. An ID.me account will be required to access MyUI+ to manage your claim, certify/request payment, and respond to digital correspondence related to your claim. With ID.me, you will verify your identity online through ID.mes self-service steps.

  3. MyUI+ is the unemployment benefits system for claimants. If you need help setting up your account in the new MyUI+ system, requesting weekly benefits, or help with a program integrity issue on your claim, please call us.

  4. To learn more about ID.me and how to manage your claim online through MyUI+, visit our Verify Your Identity with ID.me page. Bring These Things to USPS: Your bar code/enrollment code ; ID Verification Documents Accepted at USPS. State Driver’s License; State ID Card; U.S. Armed Forces or uniformed service ID card

    • On this page
    • Prepare to apply
    • Sign up for direct deposit
    • Apply online
    • Provide supporting information
    • A benefit statement and access code will arrive by mail
    • Check the status of your application
    • Document navigation

    •Prepare to apply

    •Sign up for direct deposit

    •Apply online

    •Provide supporting information

    •A benefit statement and access code will arrive by mail

    •Check the status of your application

    Complete and submit your online application right away. If you apply more than 4 weeks after your last day of work, you may lose benefits.

    When you apply, you'll need:

    •your social insurance number (SIN)

    •if your SIN begins with a 9, you need to supply proof of your immigration status and work permit

    •the last name at birth of one of your parents

    •your mailing and residential addresses, including the postal codes

    When you apply for EI benefits, be sure to sign up for direct deposit to get your payments deposited automatically into your bank account 2 business days after we process your EI report.

    If you don't sign up for direct deposit at the time you complete your EI application, you can sign up any time after you apply by:

    •completing the eServiceCanada service request form

    •contacting the call centre

    To find out if you're eligible to receive EI regular benefits, you must submit an application. The online application takes about 1 hour to complete.

    If you don't complete the application all at once, you can come back to it later using the temporary password that you receive when you start.

    Your information is saved for 72 hours (3 days) from the time you start. If you don't submit the application within this time:

    •it will be deleted, and

    •you'll have to start a new application

    When you apply for EI benefits, you'll be asked for your email address. If we need more information about your claim and can't reach you by phone, we'll send you a toll-free number in an email, asking you to call us.

    Records of employment

    Employers issue ROEs to provide information about your work history. We use the information to determine: whether you're eligible to receive EI benefits how much you'll receive To view electronic and paper ROEs that we have received, go to My Service Canada Account (MSCA). Paper ROEs If your employer issues paper ROEs, you must request copies of all ROEs issued for you in the past 52 weeks or since the start of your last claim, whichever is shorter. You'll need to provide them to us as soon as possible after you submit your EI application. You can: upload copies of ROEs in MSCA mail your ROEs to us drop your records at a Service Canada Centre Note We use an automated system to review ROEs related to a claim. This system is closely monitored and all its actions are tracked. If the system identifies any issues with an ROE, the ROE is removed from the automated system for manual review. We use this system according to the Government of Canada's Directive on Automated Decision-Making.

    Once your application is received, we'll mail you a benefit statement with a 4-digit access code. You'll need this code and your SIN to follow up on your application and to complete your reports every 2 weeks. Receiving an EI benefit statement doesn't mean that we've made a decision about your claim.

    To check the status of your application, you can:

    •register or sign into MSCA

    •Previous - How much you could receive

    •Next - After you apply

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  5. Review the status of your application. Sign in to My Service Canada Account (MSCA) at any time, and: check that your banking information, address and telephone number are up-to-date; review your claim status and messages; To sign up for direct deposit or to update your banking information, address or telephone number, you can:

  6. Simply login and verify your identity for the Division of Unemployment Insurance. NOTE: Verifying your identity using ID.me may not resolve all holds. Other issues may be holding up payment.

  7. Sign-In Partner allows you to register or sign in using your online sign in banking information to access MSCA. If you moved to a new financial institution, you may be able to switch your Sign-In Partner by following these steps: verification service allows you to verify your identity during your MSCA registration.

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