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  2. PACs are used to verify your identity when registering for MSCA. If you already applied for CPP/OAS benefits, your PAC has been sent to you by mail. To learn more or to request a PAC, visit the page Verify your identity with a PAC .

  3. Personal Access Codes (PAC) are used to verify your identity when you register for My Service Canada Account (MSCA). If you already applied for Canada Pension Plan (CPP) or Old Age Security (OAS) benefits, Service Canada has sent you a PAC in a mailed letter.

  4. How to view information about your claims. Once you have applied for EI benefits, you can view information about your claims in MSCA. View your claim status and message. On your dashboard, select "View my status updates" to view: View your latest claim.

  5. Keep your personal information safe. ID.me specializes in digital identity protection and helps you ensure that nobody is pretending to be you online, which ...

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  6. If we need you to verify your identity, you will get a message asking you to: Visit your UI Online homepage and select Upload Identity Documents . You will only see this option if there has been an issue verifying your identity.

  7. Some services need you to take a photo of yourself with a phone to verify your identity online. If you don’t have a phone with a camera, you can verify your identity in person. If you are missing any of this information, please contact the government agency you are trying to access.

  8. An ID.me account will be required to access MyUI+ to manage your claim, certify/request payment, and respond to digital correspondence related to your claim. With ID.me, you will verify your identity online through ID.me’s self-service steps.

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