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Oct 9, 2024 · If you are dealing with an angry person in your home or workspace, go to a safe, preferably public, place. Avoid places without exits, such as bathrooms. Avoid places that have items that could be used as weapons, such as kitchens. If you are dealing with an angry customer at your job, try to keep physical distance between you and the customer.
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- Ask Yourself if the Anger Is Justified. Sometimes anger is perfectly reasonable and it is always emotionally wise to consider the feelings of others during an interaction.
- Stay Calm (at Least on the Outside) One of the most important things can do when someone is angry at us is to stay calm. By that, I mean to avoid yelling, swearing, or raising our voice.
- Avoid Character Assaults. A guaranteed way to escalate an angry situation is to attack the other person’s character. Insulting them, or even saying things like “You always do this” is likely to make things worse.
- Know When to Disengage. In any exchange with an overly angry person, there may come a point when you need to disengage from the situation. There are lots of reasons why this might be the smart thing to do: To stay safe, for one (see below), but also, and more commonly, because the situation is such that there is unlikely to be any positive resolution.
- Keep Safe. The most important priority in the face of a confrontational and hostile individual is to protect yourself. If you don’t feel comfortable with a situation, leave.
- Keep Your Distance and Keep Your Options Open. Not all confrontational and hostile individuals are worth tasseling with. Your time is valuable, and your happiness and well-being important.
- Keep Your Cool and Avoid Escalation. One of the most common characteristics of confrontational and hostile individuals is that they project their aggression to push your buttons and keep you off balance.
- Depersonalize and Shift from Reactive to Proactive. “Don't take anything personally…What others say and do is a projection of their own reality…When you are immune to the opinions and actions of others, you won't be the victim of needless suffering.”
Mar 17, 2024 · Friends, family members, and coworkers may feel like they have to walk on eggshells when dealing with a person who has anger issues. Explosive anger issues can make it hard for others to trust the person, speak honestly to them, or feel comfortable around them, therefore negatively impacting their relationships.
- Listen. Listening is the number one step in dealing with "unreasonable" people. Everyone wants to feel heard. No progress can take place until the other person feels acknowledged.
- Stay calm. When a situation is emotionally charged, it's easy to get caught up in the heat of the moment. Monitor your breathing. Try to take some slow, deep breaths.
- Don’t judge. You don't know what the other person is going through. Chances are if a person is acting unreasonable, they are likely feeling some sort of vulnerability or fear.
- Reflect respect and dignity toward the other person. No matter how a person is treating you, showing contempt will not help productively resolve the situation.
Once you’ve offered a compassionate ear for as long as you can, respond as calmly as possible with a simple line of fact. If you’re dealing with a rude or angry person, you may want to change the subject to something unrelated: “Dancing with the Stars is on tonight. Planning to watch it?” 6.
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Mar 22, 2022 · When dealing with an angry person, it can be easy to let ourselves get agitated and respond with anger or an upset tone. But remaining calm, looking for solutions, and setting boundaries can help ...
