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  1. Oct 7, 2024 · If you were contacted by a scammer pretending to be your bank, contact your bank to let them know that the scam exists, so they can raise awareness with their clients. If you experienced a scam with a delivery service, email provider or phone carrier, let them know what happened.

  2. Feb 20, 2024 · In this guide, we'll tell you how to detect scams, share tips for protecting your earnings from financial fraudsters, and explain what your options are if you fall prey to a banking scam.

    • Your Bank Would Never Call You to Ask For Personal Information
    • Your Bank Would Never Ask You to Keep A Secret Or Be Dishonest
    • Your Bank Would Never Try to Rush You Into Doing Something
    • Your Bank Would Never Ask You to Help with An Investigation
    • Your Bank Would Never Ask You to Purchase Gift Cards Or Cryptocurrency
    • Your Bank Would Never Ask You to Transfer Money as Part of An Investigation
    • Your Bank Would Never Request Access to Your Computer
    • How to Avoid Falling Victim to One of These Scams
    • How Can You Protect Yourself from A Scam?
    • If You've Been The Victim of A Scam

    When you call your bank to ask a question or to perform banking transactions, the bank employee on the other end of the phone may ask you some personal details to confirm your identity. This is because the employee needs to verify you are who you say you are before proceeding with any actions related to your accounts. However, a bank would never ca...

    Some scams involve the fraudster talking the victim into sending wire transfers or gift cards. In an effort to get access to a victim's money with as little intervention as possible, fraudsters will sometimes instruct the victim not to tell branch staff why they are withdrawing or wiring the money. Fraudsters will sometimes even provide the victim ...

    If you get a message purporting to be from your bank that is prompting you to take immediate action, delete it immediately. Anytime you receive a note that is trying to get you to click on a link or perform an action in a specified period of time, or else your money will be lost or your account frozen, that's a red flag that the message is fraudule...

    One of the more common scams is known as the "Bank Investigator Scam" which typically involves the victim receiving a phone call from a fraudster posing as an employee of the fraud department at a bank. In the case of this scam, the fraudster often provides a fraudulent name and 'employee number' and tells the victim either that their accounts have...

    In a number of scams, the fraudster will pose as a friend or family member of the victim – sometimes through a hacked or compromised email account – and ask the victim to purchase gift cards or cryptocurrency on their behalf to help them out of a made-up situation. In some cases, the fraudster will deposit money into the victim's account – either t...

    In a number of scams, the goal of the fraudster is to get the victim to wire or Interac e-Transfer money. Remember that your financial institution will never ask you to withdraw money or perform any financial transaction to help in a fraud or internal investigation of any kind. Unfortunately, once money is sent, there is a limited amount of time in...

    Under no circumstances would your bank ask you for remote access to your device. If you receive a call from someone who says they are from your bank and they need you to download software onto your computer for any reason, hang up the phone and contact your bank immediately – using a phone number you know is legitimate (such as the one on the back ...

    Be aware: Don't trust any unsolicited calls and verify the source of anyone who claims to be calling from your bank. If you receive a call from someone who says they're from your bank, take down th...
    Don't assume: Though your call display might say the call is coming from your bank, don’t assume the caller is legitimate. Scammers often use call spoofing technology so that your call display show...
    Protect your personal information: To verify your identity, your bank will ask basic questions to ensure they are speaking to the correct person. However, they will never ask you to disclose your p...
    Understand your responsibilities as an account or card holder. This information is provided by your bank and outlines your commitments.
    Enable Two-Factor Authentication: Look in the security settings of your email provider, social media platforms, banking apps etc. and enable two-factor authentication wherever its available. This o...
    Get educated: The Canadian Anti-Fraud Centrecan help you learn more about common fraud scams so you can avoid them.
    Stay informed: By using free services like TD Fraud Alerts, which TD customers are automatically enrolled in if we have your current mobile phone number on file, you'll receive instant text message...

    Report it: If you or a family member has fallen victim to a scam, report it to your local police, as well as the Canadian Anti-Fraud Centre. Talk about it:If you've fallen victim to a scam, share your story. The more people who know about these scams, the harder it may be for fraudsters to take advantage.

  3. How can you tell it’s a scam? Often by what they ask you to do. TD Bank will never ask you to: Give personal or account information by phone. Let us remotely access your computer. Move money out of your account and into someone else’s account or “keep a secret”, as part of an investigation. Buy gift cards.

  4. What to do if you receive a suspicious phone call or email, or if you lose your ID or wallet. How to recognize fraud and other common scams through victim stories and a fraud quiz. Recognizing theft techniques, protecting your information and how to file a report. How to recognize and report counterfeit money.

  5. Aug 2, 2024 · Identity theft is when someone uses your personal information without your consent or knowledge. There are many ways a fraudster can gain access to your personal and financial information, both on and offline. Scammers rummage through your recycling bin for bank statements, steal your mail or watch you enter your PIN while checking out at a store.

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  7. Recognize the signs of telephone fraud and how to tell the difference between legitimate and fraudulent calls. Avoid becoming a money mule for fraudsters who try to gain access to your bank account and move fraudulent funds. Stay safe from fraudsters who trick you into making false tax payments or providing personal information.