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The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases. All playtime counts, including family sharing and free weekends before purchase. Do a manual ticket.
Jan 23, 2014 · Baruk Jan 23, 2014 @ 1:38pm. When a free weekend starts the game gets added to your game library and you will be able to install and play it, once the free weekend ends if you click the game in your library the play button will be replaced for a purchase button since the game is not added to your library any more. Originally posted by Bozzz:
Mar 28, 2016 · no 2 hours is max plus you beat it. I did, but theres still more content that needs to be released. there is more than 1 way of beating it plus youll probably just buy every $15 part play it and refund it and that's wrong. #10. gang_weed Mar 28, 2016 @ 4:29pm.
- Refunds on Downloadable Content
- Refunds on In-Game Purchases
- Refunds on Pre-Purchased Titles
- Steam Wallet Refunds
- Renewable Subscriptions
- Steam Hardware
- Refunds on Bundles
- Purchases Made Outside of Steam
- Vac Bans
- Video Content
DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for exam...
Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game devel...
When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.
You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.
For some content and services, Steam offers periodic (e.g. monthly, yearly) access that you pay for on a recurring basis. If a renewable subscription has not been used during the current billing cycle, you may request a refund within 48 hours of the initial purchase or within 48 hours of any automatic renewal. Content is considered used if any game...
Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam.
You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable duri...
Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).
If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.
We are unable to offer refunds for video content on Steam (e.g. movies, shorts, series, episodes, and tutorials), unless the video is in a bundle with other (non-video) refundable content.
May 16, 2023 · Starting with the new Dead Space Remake, gamers will be able to enjoy the first 90 minutes of gameplay without committing any funds towards the purchase of the game. Given that today's AAA titles can cost 59.99+ USD, this is an excellent choice for gamers wanting to try out the game before purchasing to finish the gameplay. The new measure is ...
Apr 24, 2024 · Steam has added a new rule to its refund policy meaning the time you spend playing a game before release now counts toward its 2-hour playtime rule. On April 24, Steam shared a brief post ...
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Apr 24, 2024 · See our ethics statement. Eight years ago, Valve began offering no-questions-asked refunds for any game you buy on Steam — as long as you asked for that refund within 14 days of purchase and ...
