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  1. Mar 22, 2022 · Hope someone can help. I have a phone I almost never use. I'm a pensioner. I use the mobile for emergency calls when I'm out, and for receiving calls at anytime. At home, I use Whatsapp to make calls. This phone has an O2 PAYG SIM. I have three questions: 1. If I top-up, say with £10, will I lose th...

  2. Jun 27, 2019 · Give the STAC code and the number you want to close to your new network and the old number should close down the following working day (if the code is given before 17:30 on a weekday) or within two working days if the code is given after the cut off or at a weekend. You can also choose for the old service to terminate on a date of your choosing.

  3. Aug 26, 2021 · I keep an amount of top up on the number always. 26-08-2021 05:51. @KevinThai To keep a Pay & Go sim active you need to make a chargeable call or send a text once every six months and top up once every 999 days. If your sim has become inactive while you've been away you'll need to contact customer service. If the number hasn't been reassigned ...

    • Cancelling Your O2 Contract
    • Early Exit Fees on O2
    • Alternatives
    • More Information

    There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...

    If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...

    If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...

    For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.

  4. If you decide to leave us, you’ll need to give 30 days ’ notice. You can cancel your contract from your My O2 account or call 202 free from your O2 phone. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.

  5. Oct 13, 2022 · O2 Rolling Plan. £10 per month. Rolling plans are a contract-free way to stay connected with unlimited texts and UK calls. And there's no need to top up. With a Rolling plan, you set up paying ...

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  7. Dec 10, 2019 · Many may not realise their credit is being run down this way: you might not be browsing the internet, but apps are continuously updating in the background when they get a connection. +2. PAYG ...

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