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Get up to 5 companion cards. Visit our FAQs page for more information on converting to paperless payments or contact your caseworker via Customer Connect or the options below: Call 1-866-901-3212 toll-free (within the U.S.) Call 1-408-273-0073 (outside the U.S.) Call TTY 1-866-399-4096 toll-free.
When using your card at an ATM, insert your card and enter your PIN. Press either the checking or savings button, select Cash Withdrawal, and enter the amount of cash needed. Don’t forget to take your receipt. When using your card at the bank teller window, present your card and tell the cashier the amount of cash you wish to receive.
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Sep 21, 2020 · Step 2: Verify the Way2Go card. Enter your Way2Go card number and the CVV card number (on the back of the card) the User Enter your Date of Birth and Unique ID (which is Part. cipant ID. If the Participant ID includes leading zeros, those should be. ount SetupCreate Username and Password and complete account set.
Electronic Payment Card (EPC): You receive a Mastercard branded card that works like a debit card. You can receive support payments easier, faster and have access to the funds 24 hours a day, 7 days a week. The card can be used everywhere Mastercard is accepted. Some fees may be associated with the Electronic Payment Card.
To apply for an EPC, access the California State Disbursement Unit (SDU) website here and select “Person Receiving Support.”. Then follow all prompts to receive your card. For problems with your Electronic Payment Card, please contact Way2Go Customer Service at 1-844-318-0740. You can still receive your child support payment as a paper ...
The Electronic Payment Card program switched to the Way2Go card in July 2020. If you receive payments through an electronic payment card, you should have received and activated a new card. The Way2Go card offers new features including an embedded microchip for added security and the ability to get up to five companion cards.
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Jul 26, 2022 · For questions related to the Way2Go California Debit MasterCard® for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. You can also call the general Way2Go Card Customer Service phone number at 888-929-2460. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com.