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  1. Nov 5, 2024 · I've helped colleagues with similar issues in the past, and the fix has always been to update the DNS servers to be used to 8.8.8.8/8.8.4.4. This fix does not work on the Hub 5x for some reason. I'm not sure why, but it seems like something in the router is blocking any responses that return private IP addresses.

  2. Mar 7, 2024 · Virgin Media has stated that it's initial rollout makes Gig2 available to around a million households, which gives you about a one in 27 chance of being able to get it, provided that number is accurate and refers to homes, not a conflation of homes and businesses.

    • Dan Howdle
  3. Oct 25, 2024 · Virgin Media broadband installation process can vary depending on the type of service you choose and the existing infrastructure in your area. Generally, the process involves the following steps: Check availability: Before placing an order, you should check if Virgin Media's broadband services are available in your area.

    • Dan Howdle
  4. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Everything you need is posted to you.

  5. Jan 11, 2024 · Thanks to Virgin Media’s free QuickStart self-install kit, you can connect your broadband yourself right out of the box and save the cost of an installation appointment in the process.

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  7. Wireless routers like our Hub and Super Hub let you connect lots of devices to the web using a wired or wireless connection. They’ve come a long way in the last few years and, although they’re still not as fast as a wired connection, they let you go faster and connect more devices than ever before.

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