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      • For example, virtual care has reduced the economic costs of attending appointments by lessening the need for caregivers to take time off work. It has also expanded caregiver networks, allowing those living at a distance to be involved in a loved one's care, and opened new avenues for caregivers to find supportive communities and services online.
      medicalxpress.com/news/2024-10-virtual-health-home-caregiving.html
  1. Through purposeful engagement with end-users and additional stakeholders, we can develop virtual care frameworks that embrace the needs of older adults, empower their engagement, and ultimately achieve the Quadruple Aim to optimize health care outcomes, patient and provider experience, and costs.

    • Patients who lack access to the internet or appropriate devices. “Keep in mind that our average patient is of low or moderate income,” ChenMed’s Dayal told us.
    • Patients with medical conditions that impede their use of telehealth. Some patients have conditions that make communication via phone or video difficult.
    • Patients who have the appropriate technology but have limited digital literacy. It shouldn’t be assumed that patients who have access to the right technology also have the skills needed to use it.
    • Highest-risk patients who need regular monitoring of their vital signs. Around 10% to 20% of these organizations’ frail elderly patients are at high risk for serious complications related to their chronic conditions which may soon require urgent care and hospitalization.
  2. Learn how the views and experiences of seniors in Canada compare with those in Commonwealth Fund peer countries when it comes to interactions with health care providers, their health care system and the use of virtual care appointments.

    • Patient and community-centered approaches. Many patients love virtual care. As one provider said, “Patients don’t want to come into the office. They are very resistant to that if it isn’t clinically necessary.”
    • Equity in Access. Access and Equity. At the start of the pandemic, a dramatic loss of in-person access to care providers was soon followed by an unprecedented suspension of formal and informal rules, and then by the introduction of fee codes and tariffs for virtual care.
    • Remuneration. The fee schedule or tariffs were mentioned by the vast majority of people interviewed as being one of the key issues to be solved moving forward.
    • Quality, appropriateness, and safety. Quality, appropriateness, and safety are paramount considerations as we transition to including virtual care as a permanent element of Canada’s health care system.
  3. Oct 15, 2024 · Three-quarters of health care in Canada is provided at home by unpaid family caregivers. Not only is this essential health-care work often unrecognized and under-supported, it is rapidly...

  4. Apr 13, 2022 · In particular, we recommend virtual care-related policies related to older adults that address (a) limited uptake among the socio-economically disadvantaged, (b) user-centered design of...

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  6. Jul 30, 2020 · Virtual and remote mental health care, such as internet-delivered CBT (iCBT) or video-based psychotherapies, can be effective at improving mild to moderate symptoms of anxiety, depression and post-traumatic stress disorder (PTSD) in older adults.

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