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  1. Fastest median download speed. Take a look at how our speeds compare to our competitors’ fastest median download speeds. Virgin Media - 1130Mbps, BT - 900Mbps, Vodafone - 910Mbps, TalkTalk - 944Mbps, Sky - 900Mbps, Plusnet - 500Mbps. Availability of services from other major UK ISPs will differ from Virgin Media’s services.

    • Our Verdict: Very Good
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    • Broadband Speeds
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    We've rated Virgin Media broadband four out of five stars for its fast speeds, availability, and flexible package options. Why not five out of five? Well, we'll get into that further down, but primarily it's because it's no longer the fastest provider (unless you count its new Gig2 package which is only availably to a tiny percentage of households)...

    We interviewed 6,000 household broadband decision makers. This is how Virgin Media broadband customers rated their service: View the full survey

    Virgin Media M50 broadband

    With an average download speed of 54Mbps, Virgin’s entry-level speed is comparable to the top speeds available with BT Fibre 1, and considerably faster than the 36Mbps entry-level speed offered by BT and most other broadband providers. A download speed of 50Mbps is ideal for small households with only a handful of devices online. It comes with an average upload speed of just 5Mbps however, which, although perfectly sufficient for most homes, might not be enough for a home business, home worke...

    Virgin Media M125 broadband

    A step up from M50 brings you to Virgin’s M125 package, with average download speeds of around 132Mbps. This is an ideal speed for households that want that little bit extra, and that have up to ten devices connected to the internet. Its accompanying upload speed is also better, with 10Mbps rather than the 5Mbps that comes with the M50 package. Remarkably, in spite of offering double the speed, it can sometimes cost less than the broadband-only M50. It's also available with a phone line, alon...

    Virgin Media M250 broadband

    Busy with more people requiring an internet connection will benefit from the faster speed that comes with M250. Averaging 264Mbps, the M250 offers the reassurance that there will be no complaints from teenagers regarding internet slowdown. Gamers in the family will also be pleased with the 20Mbps upload speed and the Hub 3 router should keep everything online without issue. Capable of downloading an HD film in around three minutes, obviously Virgin’s M250 costs a little more than the M125, wi...

    Regardless of the recent expansion of the Openreach Full Fibre network, Virgin Media is still winning relative to the top speeds offered to most of the country by the likes of BT and Sky. And even Virgin Media’s slowest broadband, the M50 package (54Mbps) is faster than many ‘superfast fibre' deals from other UK providers. Any Virgin Media broadban...

    Each broadband provider in the UK tends to have its own way of drawing in new customers. In Virgin Media’s case, it's not usually the sort of cashback or voucher deals you often see with BT, Sky and TalkTalk. Instead, Virgin usually tempts new recruits with a bill credit, meaning your first few bills are waived or reduced. That's often the case for...

    It should be noted that our survey is a couple of years old now, and that Ofcom's more recent assessment of Virgin Media's customer service performance isn't all unicorns and rainbows. While a very high percentage (compared to other providers) say they're satisfied according to Ofcom's latest report (May 2023), Virgin Media had the highest percenta...

    In our opinion Virgin Media’s routers are pretty impressive. All broadband customers get the same router, the WiFi Hub 3, with the exception of Gig1 Fibre Broadband customers who will receive the WiFi Hub 5, which is being rolled out in some areas but not others at the time of writing. Customers wishing to upgrade to Gig1 will be issued with a new ...

    • Dan Howdle
  2. May 23, 2023 · From next week, Virgin Media O2 is starting to increase upload speeds for even more of its broadband customers at no extra cost, offering them extra value from their broadband services. The boost will see the average upload speed for Virgin Media’s M500 service increase from 36Mbps to 52Mbps, with the average upload speed for Gig 1 services rising from 52Mbps to 104Mbps – six times faster ...

  3. Nov 27, 2020 · An 80Mbits/sec BT connection will normally deliver 20Mbits/sec uploads, while you have to go for 200Mbits/sec downloads to reach such speeds with Virgin. Even on a gigabit connection – or 1,000Mbits/sec – the upload is capped at just over 50Mbits/sec. In Virgin’s defence, that’s still much faster uploads than BT’s fibre-to-the-cabinet ...

  4. Nov 12, 2024 · Virgin Media Gig1: 1130Mbps (1.13Gbps) download, 52Mbps upload Note: all speeds are ‘average’ speeds, which is the internet speed available to 50% of customers during hours of peak internet ...

  5. Oct 18, 2024 · Summary: Virgin Media are hard to beat when it comes to download speeds and availability for gigabit broadband, yet, they're currently surpassed by newer technologies for upload speed and latency rates. Virgin Media offer broadband speeds from 132Mbps all the way up to 1130Mbps across their entire network, which so far passes over 16 million ...

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  7. May 22, 2024 · M125 is Virgin Media’s entry-level package, offering average download speeds of 132Mbps and average upload speeds of 20Mbps. This kind of speed is suitable for a small household of around four who are fairly connected. It is capable of handling online activities like streaming and gaming consecutively, although too many devices connected at ...

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