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      • Presto cards no longer expire, even if there is an expiry date shown on the card (you may continue to use your card even after any indicated expiry date).
      www.octranspo.com/en/fares/payment/presto/
  1. Where can I load my card or check my balance? Why is there a delay in loads and how long do I have to wait before I can tap on a device and load my funds? What is a pending load?

    • PRESTO App FAQs

      Find answers to all your questions about the official PRESTO...

  2. When you tap your card against one of these readers, the balance is transferred to your card. 24 hours is actually very conservative. I did a load yesterday morning at 8am and I was able to use the funds by 3pm.

  3. PRESTO cards no longer expire, even if there is an expiry date shown on the card (you may continue to use your card even after any indicated expiry date).Mar 4, 2019 from Presto.

  4. Aug 30, 2021 · If you buy a new card in person – from a Customer Service Outlet, Shoppers Drug Mart Outlet or a PRESTO self-serve machine – do not add it to a PRESTO Account or load a transit pass. This is done automatically as part of the card transfer process.

  5. www.prestocard.ca › en › supportNew to PRESTO

    Are you new to PRESTO? Don't worry, we've got you covered! Check out our list of frequently asked questions to get the answers you need to start using PRESTO!

  6. Aug 30, 2021 · For customers setting up autoload for the first time, just be mindful that you need a PRESTO account to set it up and it could take up to 24 hours for the settings to kick-in. And don't forget to tap your card on a PRESTO device after this time to complete the process.

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  8. Find answers to all your questions about the official PRESTO app and how you can load your card instantly, access real-time updates and check your transfer window.

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