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You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card. If you added your PRESTO in Mobile Wallet card to your PRESTO account, you can recover your card by signing in to the PRESTO app on a new device ...
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Have a question or need some help with PRESTO? Get in touch...
- Refunds
You can get a refund on your card balance by completing our...
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You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.
Where can I load my card or check my balance? Why is there a delay in loads and how long do I have to wait before I can tap on a device and load my funds? What is a pending load?
Apr 1, 2020 · If you lose your PRESTO card, you can easily cancel the card by. Logging into your My PRESTO Account via the website or app; Contact PRESTO customer service at 1-877-378-6123; Visit any customer service outlet; Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported.
If your card is registered, you can transfer your balance to a new card if it gets lost or stolen: Report your card lost or stolen (can take up to 24 hours to be blocked on the readers – you are responsible for charges during this period).
Complete the online registration form. Wait 24-48 hours for the PRESTO network to update. Tap your card to a PRESTO device within 30 days to update your card's registration. It's a a security feature should you lose your card between loading it and tapping it.
People also ask
How long does it take to cancel a Presto card?
Can I transfer my card balance from a cancelled Presto card?
What if I Lose my Presto card?
How long does a Presto card take to reflect my balance?
How do I get a Presto card refund?
How long does it take to transfer a Presto card?
It says that it takes 4-24 hours for it to be received, is there a way I can check if it went through since I need to leave soon? On average how long does it take?