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Let us know when you’re moving 2 – 3 weeks in advance of your move date. We’ll ensure services are available at your new address and schedule an installation appointment to get you connected. Moving last minute? No worries. Call us at 1-866-247-5704.
Oct 17, 2024 · 2. By phone. You can also complete your Virgin Media change of address by phone. Simply dial 150 from your Virgin Media phone or call 0345 454 1111 from any other phone. The customer service line is open every day of the week, from 8 am to 10 pm.
2. Tell us your moving dates. Let us know when you want us to disconnect your old place – we can activate your services in your new home from the next day.². 3. Set up your new home. Your services will go live on your chosen date. Once you plug the kit in, you’ll be ready to go online straight away.
When you joined Virgin Media, you’ll have received details of your contract price, service details, discounts and duration. We’ll also send you an End of Contract letter or email 10-40 days before the minimum term of your contact comes to an end. This will also be available to view online from the date you receive your letter or email.
Nov 17, 2023 · If those two things are obvious, and in place, then that might offer some encouragement at the outset. It is the cable installation part of the process where VM regularly falls flat on its face, in the topics on here, due to the shambolic sub-contracting arrangements it has set up for cable installations.
How to change your name, title or gender on a Virgin media account. Step 1: Download the Change of Details Form and follow the instructions on the form to complete it. Step 2: Make a copy of one of the below documents to send with your completed form: Marriage certificate. Civil partnership certificate. Deed poll documentation.
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When you ask to add an add-on feature, the change goes through almost immediately and you get billed for it at the same time. What you’ll see on your bill: If you add a feature in the middle of your billing cycle, your bill will show a portion of your monthly feature charge to cover the time between the day you activated your feature and your regular billing date.
