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Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.
Are you new to PRESTO? Don't worry, we've got you covered! Check out our list of frequently asked questions to get the answers you need to start using PRESTO!
Find answers to all your questions about the official PRESTO app and how you can load your card instantly, access real-time updates and check your transfer window.
It takes one minute to activate the first time you use it (single ride tickets provide unlimited rides for two hours after activation, monthly passes remain active until the last day of the month). Show and tap or Scan your PRESTO E-Ticket : When boarding a DRT bus, open the QR code in the activated PRESTO E-Ticket and hold it to the barcode ...
Complete the online registration form. Wait 24-48 hours for the PRESTO network to update. Tap your card to a PRESTO device within 30 days to update your card's registration. It's a a security feature should you lose your card between loading it and tapping it.
If you ordered a card with a My PRESTO Account from the PRESTO website, you'll need to activate it before you ride. Cards purchased in person are already activated. Activate your card online, through PRESTO’s Chat feature, or by calling PRESTO at 1-877-378-6123 and following the automated instructions.
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What happens if I Don't Tap my Presto card?
Sep 14, 2024 · You can activate your Presto card online with a registered account. Head to the Presto website and log in using your existing credentials. Once logged in, you should find instructions for activating your card.