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Impact of virtual visits on costs: Follow-up period: 21 days. The average cost of the initial visit for the virtual platform (US$45) was significantly lower than for urgent care (US$136, p<0.001), primary care clinics (US$114, p<0.001), and the emergency department (US$1,384, p<0.001).
- RENEE REARDIN
- Canada’s Telehealth Services. Over the past few years, we’ve seen more and more Canadians opting for virtual healthcare services for help with non-emergency concerns.
- Provincial Telehealth Services. There are a variety of free and confidential telehealth services run by public health authorities in each province and territory.
- Inkblot Therapy. Inkblot is an online mental health and wellness platform that offers video counselling sessions. Through talk therapy, hundreds of licensed counsellors and life coaches are available to help you navigate through mental health concerns including depression, anxiety, bipolar disorder, post-traumatic stress disorder, grief and addiction.
- Focus. Focus is an eCounselling service that allows users to access a therapist via video call, phone call, or text message at any time. It also hosts unlimited Text Therapy for $29-39 per week, so that users can have 24/7 access to their therapist and receive daily feedback and support.
- Patient and community-centered approaches. Many patients love virtual care. As one provider said, “Patients don’t want to come into the office. They are very resistant to that if it isn’t clinically necessary.”
- Equity in Access. Access and Equity. At the start of the pandemic, a dramatic loss of in-person access to care providers was soon followed by an unprecedented suspension of formal and informal rules, and then by the introduction of fee codes and tariffs for virtual care.
- Remuneration. The fee schedule or tariffs were mentioned by the vast majority of people interviewed as being one of the key issues to be solved moving forward.
- Quality, appropriateness, and safety. Quality, appropriateness, and safety are paramount considerations as we transition to including virtual care as a permanent element of Canada’s health care system.
virtual visit is an electronic exchange whereby 1 or more health care providers delivers health care services to a patient in a second location using videoconferencing, secure messaging, or audio digital tools (e.g., telephone). Virtual visits have the potential to improve the delivery of health care in Canada.
Apr 13, 2023 · April 13, 2023 — Virtual health care has rapidly expanded in most sectors of care across Canada during the pandemic. Initially implemented to reduce the spread of COVID-19 by maintaining physical distancing, it may offer benefits beyond the pandemic, including improving Canadians’ access to care and reducing costs for health systems and ...
Virtual care use in Canada. According to Canada Health Infoway data published in June 2021, rates of virtual care use in Canada rose from 10%–20% in 2019 to 60% of all health care visits across provider categories in April 2020, falling back to 40% of all visits in 2021.
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Virtual urgent care centres also saw increased usage over the 2 fiscal years in operation. Visit volumes rose from close to 8,000 in 2020–2021 to over 27,000 in 2021–2022 due to an increased duration of operation within the fiscal year as well as to increased awareness and use of the service.
