Search results
Jun 28, 2021 · 3. Handle It Before It Happens. Sometimes the best way to handle an objection is before it even happens. Do your homework, lead with listening and know your client's most common objections. In ...
- “Let me think about it” This is one of the most common sales objections we always hear. Although your prospect might actually be thinking about the solutions that you’re offering, there could be a chance that they’re just stalling and you need to make sure they’re not doing that.
- “Not interested” Ouch. Seems like one of the lines that will make you give up and move on to the next prospects so you don’t waste time right? Not yet.
- “What’s your guarantee?” Nothing is ever guaranteed. Even insurance companies have a fine print with their guarantees and so should you. When a prospect asks for a guarantee make sure that you’re able to deflect it well and talk to them frankly.
- “Why do I need to get on a call with you? Why can’t you tell me now?” This applies to prospects you’re communicating with via messages or email, and their questions do make sense.
- “I can’t afford it.” Now, this one is a pretty straightforward objection. You can’t sell to someone who truly cannot afford it. Here’s where asking for further reasons as to why they can’t afford it, figuring out whether they can afford it but would prefer to be sure of their investment gives a window of opportunity that didn’t exist before.
- “It’s too expensive.” A sales objection involving the price being too high almost always indicates the chance of persuading your customer that it’s worth the price.
- “Your product is more expensive than the product I’m currently using.” Any sales objection involving your competitor’s product gives you a good chance of making the shift to your product.
- “I don’t want to or can’t afford getting stuck in a contract.” Any sales objection involving contracts as a reason can easily be circumvented by customizing the contract to meet your customer’s needs.
- Free Objections & Rebuttals Script
- Lead Generation Sales Objections & Rebuttals
- Lead Nurturing Sales Objections & Rebuttals
- Deal-Closing Sales Objections & Rebuttals
- Sales Objections & Rebuttals After The Sale
- Bottom Line: Common Sales Objections & Rebuttals
We created a free objection handling script with verbiage that you can use for any objection you come across. The script is easy to customize and comes with blanks you can fill in to tailor to your unique situation. To learn more about using the script as part of the objection handling process as a whole, read our ultimate guide on objection handli...
Sales reps that handle sales prospecting hear many different objections throughout. When cold calling, emailing, and canvassing, many leads will be ready to get you off the phone before they even know what it is you offer. Most objections you'll hear will come from irritated leads, those who lack the time or reason to speak with you, or who have li...
Lead nurturing involves a lot of relationship building and guidance from a sales rep, so many common sales objections pop up during this process. The objections you might hear in this stage are around priority and lack of knowledge about the value of your product or service. When nurturing leads, you can solve many of the objections with some produ...
The objections you hear can change once final numbers are brought out and it’s time to close the deal. Once your prospects see the line-by-line breakdown, in many industries, some serious concerns arise, especially about pricing and terms of the agreement. It’s natural for your lead to have questions about pricing details due to their lack of knowl...
Objections don’t always end after the sale. Depending on your position, you may end up being the one to handle objections or concerns that pop up after the sale or between orders of a repeat-purchase product. Here are some of the common sales objections that take place after the initial sale that are usually born from irritation with results, and h...
All of these are objections that you’re likely to hear throughout your sales process, and we suggest you write down these examples to give yourself a head-start on your objection handling. The best way to ensure your rebuttals sound natural is to practice and roleplay them. As you gain more experience, you’ll come up with even more ways to handle s...
- It’s too expensive. Pricing objections are some of the most common—and trickiest to handle. When someone says your offer is too expensive, what they’re really saying is that they don’t think it’s worth the investment.
- This isn’t a priority right now. Oof. You probably hear this one all the time. What the lead is really saying is that they don’t even want to consider purchasing what you’re selling.
- My boss won’t approve this. Are you getting blocked by someone who isn’t even the decision-maker? You need to win them over so that they’ll help you sell your solution to the person who can approve it.
- We don’t have the budget for this. This is similar to other price objections, but it has a slightly different flavor. When someone says this, they’re probably interested in what you sell and think the price is right, but they just don’t have the money to invest in it right now (or they think they don’t).
Dec 7, 2022 · Step 5: Respond. The final step is to respond. Only once you have a complete understanding of your customer’s objection can you offer your response in the form of a recommendation, an alternative, a solution, or a next step designed to address the customer’s concern and close the transaction.
People also ask
How do you handle sales objections?
What are some common sales objections?
How do you rebut a cold calling sales objection?
How do you handle customer objections?
How do you respond to an objection?
Do you have a sales objection?
Sep 28, 2023 · 33 Common Sales Objections (and How to Handle Them) “I need some time to think about it.”. “It’s too expensive.”. “Just send me some information.”. If you’ve ever worked in a sales role, you know that every prospect has an objection. There’s some hesitation or drawback that keeps them from signing on the dotted line.
