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How do I cancel my Geek Squad information plan?
How do I cancel my Geek Squad Protection Plan at Best Buy?
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You can cancel your Geek Squad Protection Plan online by chatting with an Agent. You can also cancel by calling 1-800-433-5778 or visiting a Best Buy store.
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- Cancelling By Phone
- Cancelling in Person
- Cancelling By Mail
You can cancel Geek Squad by phone, in person, or by mailing a letter
Consumer electronics retailer Best Buy, through its "Geek Squad" service component, offers a variety of protection plans for items purchased in store or online. For either a one-time charge at purchase or a recurring monthly charge, a “Geek Squad Protection Plan” (or "GSP Plan") covers eligible repairs and, under certain conditions, even replacement of cell phones, computers, washers, dryers and other appliances. Though not widely advertised by Geek Squad or Best Buy, the fine print of your protection plan contract clearly states that you can cancel the service at any time, for any reason, and receive a pro-rated refund.
Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.
If you have a separate receipt for the item and the GSP Plan, collect both for your call. You may need to provide information such as plan number, item number, store number, and purchase date.
Your GSP Plan receipt will include your plan number, labeled as "GSP #."
Cancelling by phone is your best option if you don't have your original receipt (s), particularly if you had the foresight to either photocopy/scan them or jot down key information like item number, GSP number, purchase date, and store number.
The Geek Squad website also states that you can call them (1-800-433-5778) regarding a lost receipt.
Follow the voice prompts, saying "protection plan" and "cancel my plan". If you are calling from the phone number on file, the automated system will walk you through the steps to cancel your plan and you will not be directed to a support staff member. .
Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.
Bring the receipt for the product and the GSP Plan, along with the GSP Plan contract, to Best Buy.
Your GSP Plan receipt will include your plan number, labeled as "GSP #."
If you cannot locate the original receipts, call Geek Squad customer service (1-800-433-5778) or follow the instructions in this article for cancelling by phone.
Visit the customer service desk at your selected Best Buy store.
Tell the clerk that you would like to cancel your Geek Squad Protection Plan.
Find your original receipt (s) and Protection Plan ("GSP Plan") contract documents.
Your GSP Plan receipt will include your plan number, labeled as "GSP #."
If you cannot locate the original receipts, call Geek Squad customer service (1-800-433-5778) or follow the instructions in this article for cancelling by phone.
Write or type a letter that briefly yet clearly declares your wish to cancel your Geek Squad Protection Plan.
Include your name, address, contact information (phone and/or email), item number, purchase date, and GSP # in the letter. Affix your signature as well.
The body of the letter can be as simple as the following: "Dear Sir or Madam: I would like to cancel my Geek Squad Protection Plan (GSP # 123456789), effective immediately. Please refund any payments due back to me to the credit card you have on file. Feel free to contact me with any questions at the phone number listed above. Thank you. Sincerely, Joe Wikihow."
Geek Squad Services Terms and Conditions - purchased between May 10, 2022 and present (PDF) Remote Support. Our Agents are available and online 24/7 to help with device setup, device diagnosis, software repair, and more. Visit our Geek Squad Remote Support page to see details.
Call Geek Squad customer service and let the representative know your intent to cancel.
Feb 13, 2024 · You can cancel a Geek Squad protection plan in a number of ways. To cancel via phone, call customer service at 1-800-433-5778 and follow the prompts. If you want to cancel a plan online,...
- Lawrence Bonk
Spread the loveIntroduction: Geek Squad Protection Plans are designed to provide support and coverage for your electronic devices. However, there might be times when you no longer need the protection plan and wish to cancel it. In this article, we will walk you through three different ways to cancel your Geek Squad Protection Plan, ensuring the process is as smooth as possible. 1. Online ...
Nov 26, 2019 · With a Geek Squad Monthly Protection package or Home Membership, help for that TV installation or wonky tablet is just a phone call away. Call 1-844-GEEKSQUAD or visit us at geeksquad.ca and find out more about what we can do for you.
