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  1. guide.michelin.com › what-makes-great-serviceWhat Makes Great Service? - MICHELIN Guide

    May 1, 2020 · A restaurant with great service knows how to make its customers feel happy; it understands the importance of being flexible; it takes an interest in its customers and knows how to make them feel special. Any business that treats its consumers or its customers more like valued guests will reap the benefit in the long run.

    • What Makes a Great Dish

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  2. resdiary.com › blog › how-to-improve-restaurantHow to Improve Restaurant Service Quality: 10 Methods - ResDiary

    • Train your staff. Staff training can go a long way when working to improve restaurant customer service. It is the perfect way to bring your staff all onto the same page and provide a boost to everyone’s skills.
    • Solicit customer feedback. Customer feedback is an exceptional reservoir of knowledge about your restaurant. Your diners are likely brimming with ideas to improve your venue.
    • Handle customer complaints. You should develop a standard operating procedure (SOP) for dealing with customer complaints, and train your staff on how to enact it.
    • Effectively utilise technology. If you are not going the extra mile to utilise technology in your restaurant, you risk falling behind your competition.

  3. jalebi.io › food-service-management6 Basic Food Service Management Principles for Success - jalebi

    Whether you’re running a casual establishment or an upscale restaurant, following these six food service management principles will help ensure that your guests have a positive dining experience. We’ll walk you through each one, and give you tips on how to put them into practice.

  4. wheniwork.com › blog › restaurant-management-whatHow to Manage A Restaurant: 14 Restaurant Management Tips

    • Be consistent. No two days in a restaurant are the same. New crises pop up in a restaurant at the drop of a hat like no other business. Things move fast, and the worst thing a manager can do in that kind of situation is take an inconsistent approach to how he responds and resolves issues.
    • Manage proactively. In the restaurant business, things come at you fast. You need to be proactive and stay ahead of the curve instead of being reactive.
    • Learn the operation by doing the work yourself. As a manager, the more actual experience you have in working the business, the better you will be in problem-solving when something goes haywire.
    • Prioritize staff retention. According to a recent survey, 78% of restaurant managers and owners said that they don’t have enough staff to support customer demand.

  5. www.lingio.com › blog › how-to-train-restaurant-staffHow to train restaurant staff: 8 ways to build excellent service

    Feb 7, 2024 · A comprehensive staff training program encompasses various key elements to ensure the development and success of restaurant staff. Firstly, it should include thorough training on customer service, teaching staff how to interact with customers in a friendly, efficient, and professional manner.

  6. www.linkedin.com › advice › 1Tips to Ensure Consistent Food Quality in Restaurant Chain

    1 day ago · Learn how to maintain high standards of quality control and assurance in your restaurant chain with these tips on creating a quality manual, training your staff, and more.

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  8. www.hospitalitycourses.co.za › blog › the-12-stepsThe 12 Steps of Service in Restaurants: Elevating the Dining ...

    Tips of food service. Effective food service is crucial in creating a memorable dining experience for guests. Waitrons, or servers, play a vital role in this process, from the moment a dish leaves the kitchen until it's placed before the diner. Here are some tips to ensure excellence in food service: