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My family have been using Prime Video on Windows 7 laptop, properly, so far. But for awhile, it doesn't seem to work. It says it requires updated Chrome which requires Win10. I tried to download as app, experienced same issue, doesn't work on Win7. What can I do about it?
- Overview
- How to Watch Amazon Prime Video on PC
- How to Watch Amazon Prime Video on Mac
- Troubleshooting Solutions
- What are the system requirements for Amazon Prime Video?
Hoping to watch some Amazon Prime Video programs on your laptop or MacBook? No problem—it’s easy to stream content on your internet browser, as well as your device’s corresponding Prime Video app. We’ll walk you through everything you need to know, including how to troubleshoot Amazon Prime Video when it doesn’t seem to cooperate. We’ll even cover the system requirements for Prime Video, so you can know for sure if your device can run it.
Watch Amazon Prime Video directly via the internet browser of your choice. Make sure your device’s OS is up-to-date, though, or it might not work.
Prime Video app for PC
Prime Video app for Mac
to watch content conveniently on your laptop or MacBook.
Troubleshoot Amazon Prime Video by updating and restarting your internet browser. Turning off hardware acceleration in your settings may also help.
Use whichever login is associated with your Amazon Prime Video account.
app from the Microsoft Store. Log in directly to the app to start enjoying your content.
You can find it in the top left corner of the screen, located in the “Digital Content & Devices” section. Hit the Prime Video button one more time on the submenu to be taken to the Prime Video client.
Choose your desired content and start watching.
app from the Mac App Store.
The app is free, but you’ll need a paid membership to access Amazon Prime Video content. Then, log into your account, and you’ll be ready to watch all of your favorite content.
Log into your Amazon Prime account on
Then hit the “Prime Video” option twice in a row on the ≡ All in the top left corner of the Amazon webpage. You’re now ready to watch your preferred content on your internet browser!
Adjust your settings if needed.
In the app, hit the My Stuff button, along with the icon. From there, hit the Streaming & Downloading option, where you can adjust the streaming quality as you desire.
Open Amazon Prime Video in a new browser.
Do you keep getting specific error codes and issues while watching Amazon Prime Video on a specific internet browser? Try loading up the streaming service in a completely different browser, like Firefox, and see if it works. [3]
check your browser for updates
Amazon Prime Video may not work properly on older versions of your internet browser. Here’s a quick review on how to update different browsers:
Hit ⋮ and then select Help, About Google Chrome, Update Google Chrome, and then Relaunch. If the “Update” option is unavailable, your device is up-to-date.
Hit ≡, along with Help and About Firefox. At this point, any new updates will start downloading (if available).
PC: Windows 10 or above
According to Amazon’s official help page, Amazon Prime Video works on both Windows 10 and Windows 11 operating systems. If you’re using an older OS, like Windows 8 or Windows 7, Amazon Prime Video might not work properly on your laptop or desktop computer.
Mac: macOS 11.4 Big Sur or above
Currently, MacBooks and other Mac devices require macOS 11.4 (Big Sur), which was released in May 2021. If your Mac device isn’t up-to-date with this OS, Amazon Prime Video might not be functional.
Not sure if your Mac is up-to-date or not? Hit the
menu and select “System Preferences,” followed by “Software Update.”
Using the Prime Video app you’ll be able to watch Prime Video. The Prime Video app is available on a range of televisions, Amazon devices, mobile devices, Blu-ray players, games consoles, and streaming media devices. Open your device's app store to download and install the Prime Video app.
Prime Video for Windows. Watch movies and TV shows recommended for you, including The Boys, Coming 2 America, The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, and much more. - Download videos to watch offline - anywhere, anytime.
- (12.2K)
- Windows 10 Version 17763.0 or Higher
- Entertainment
Windows PC or Tablet. 1. On your device, go to the Microsoft Store and download the Amazon Prime Video app. 2. Open the Amazon Prime Video app and sign in with your Amazon Prime or Prime Video account. 3. Choose a movie or TV show and watch in the app.
Oct 9, 2023 · Learn how to watch Amazon Prime on your tablet and enjoy your favorite movies and TV shows on the go. Follow our simple step-by-step guide to get started.
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Prime Video is available via a web browser on a computer running Windows, macOS, Chrome OS, or Linux. Note: Not all Prime Video titles support all features. To access Prime Video, please ensure that you’re running the latest version of one of these web browsers:
