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Where to check your Fare Type; Physical PRESTO cards. Physical PRESTO cards can only have one fare type, either: a universal (Adult, Child, Youth, or Senior) fare type, or. a transit agency specific fare type. If you have a universal fare type set on your card, you will be charged this universal fare type across all transit agencies.
Find answers to all your questions about setting up and managing your fare type for travel. Discover how transit riders can access convenient transit savings.
If you forgot to tap off and the fare deducted from your physical PRESTO card, PRESTO in Mobile Wallet, or charged to your credit or debit card, is incorrect, you can request a refund by either calling the GO contact centre at 1-888-438-6646 or by filling out our webform.
Jun 23, 2024 · The fare is automatically deducted from the balance on your card. Here are some additional points to remember: You can check your balance online or at PRESTO reloading machines.
Have a question or need some help with PRESTO? Get in touch with PRESTO customer support. Contact us through various channels to address your inquiries, concerns, and requests.
If you have an unpaid fare associated with your debit card, the PRESTO system will automatically try to collect that fare from your method of payment for up to seven days, or the next time you tap that card on a PRESTO fare payment device, the unpaid fare will be deducted from your bank account.
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PRESTO will calculate and deduct the One Fare discount for your local transit trip to or from a PRESTO activated GO Train station or GO Transit bus. The local transit system must also be PRESTO active to receive the co-fare discount when travelling with your PRESTO card.