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  1. Registrant Name: Indigo Books and Music Inc. Registrant Street: 532 Montreal Rd, Suite 261 Registrant City: Ottawa Registrant State/Province: ON Registrant Postal Code: K1K4R4 Registrant Country: CA Registrant Phone: +1.8666421232 Registrant Fax: +1.6137061248 Registrant Email: 9H2FDMIBIKUB6TY1@privacyhero.company.

  2. The worst online shopping experience! Had a full shopping cart, then wasn't able to proceed, or delete items. Same issue whether I accessed via laptop, or mobile app. What a waste of time. Chat function was also useless. Couldn't even find an email address for customer service. Date of experience: December 13, 2023.

    • (296)
  3. Mar 13, 2024 · View customer reviews of Indigo Canada Inc. Leave a review and share your experience with the BBB and Indigo Canada Inc. ... for the CHEAPER copy of the book! When I made a second complaint they ...

    • 400-620 King St W, Toronto, M5V 1M6
    • 4.2B
  4. Mar 3, 2023 · Canada's largest bookstore chain says it won't pay ransom to the online group claiming responsibility for the cyberattack that stole at least some personal data of current and former employees of ...

  5. 72 complaints closed in last 3 years. 18 complaints closed in last 12 months. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing ...

    • 797 Memorial Ave Unit #402, THUNDER BAY, P7B 3Z7, ON
    • 080-7346-9555
  6. Essentially a corporate scam as of 2020. Chapters indigo has had direct connection pulled from customer service lines. Meaning, it is impossible to reach an agent by any public contact number. In addition to that, since 2020; the live agent chat option has been removed and instead reads daily that "there are no chat advisors available".

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  8. Mar 8, 2023 · The hack kicked Indigo Books & Music Inc.'s website and payment systems offline and compromised the personal information of some current and former employees. Here's a timeline of the cyberattack ...