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  1. Trust the negative reviews. I ordered a book on December 4th 2022 - promised delivery by December 28th (4-weeks!) followed up by email mid January - got an initially pleasant reply - then nothing, despite repeated efforts on my part to followup. I’m done with Indigo - seriously, they can keep my points. Date of experience: February 02, 2023

    • (296)
  2. Feb 15, 2023 · Published Feb. 15, 2023 1:27 p.m. PST. Share. TORONTO -. The risks of reputational damage are growing for Indigo Books & Music Inc. as its website remains off-line more than a week after a ...

  3. My order was placed on March 15th. I was also charged a $10+ shipping fee for two paperback books worth about $30. I tried contacting customer service via email to cancel my order but no response. I won't be ordering anything at Chapters online again. It's back to Amazon for me.

    • (294)
    • Is Indigo.ca A Scam? Share Your Experience
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  4. Mar 13, 2024 · View customer reviews of Indigo Canada Inc. Leave a review and share your experience with the BBB and Indigo Canada Inc. ... I ordered a book through the Indigo App for express pickup in the store ...

    • 400-620 King St W, Toronto, M5V 1M6
    • 4.2B
  5. Cashier (Former Employee) - Calgary, AB - 23 May 2023. Really great, the community is so nice. Workspace is friendly and neat. It is rather wonderful, splendid, and quite to the contrary of many other employees, I rather enjoyed my experience working at Indigo as a cashier. Yes No2There are 2 unhelpful reviews.

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  7. — Chief Financial Officer, Indigo Books & Music Inc. Thank you, Heather. The results we are discussing are for the 13 weeks ended October 2, 2021. Comparative figures reference the 13 weeks ended September 26, 2020. In the second quarter we generated revenue of $238.8 million, an increase of $33.5 million or 16.3% from the second quarter last ...

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