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  1. Feb 25, 2013 · If you survey churches and ask what their strengths are, almost every one would include “We are a friendly church.” However, when I surveyed some of the visitors who attend those same churches, I found the opposite perception. People who attend church regularly look at the issue of friendliness from the inside out.

  2. Jul 16, 2020 · A guest return rate is simply the percentage of guests who will return to the church for at least a second visit. Here is the simple but profound difference I found in GFCs and all other churches: A genuinely friendly church has a guest return rate six times greater than other churches.

    • Start Calling New Friends Your “Guests” Instead of “Visitors.”
    • The Parking Lot – There’S The First Place For Us to Be friendly.
    • Put Your Friendliest People at The Front Door.
    • Put Some Greeters in The Auditorium too.
    • We’Re Not A Friendly Church Unless We’Re Talking to Our Guests!
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    I realize it may seem like mere semantics, but a guest is someone I have taken responsibility for. I will show them around, get to know them, and make every effort to be certain that they are comfortable and finding their visit to be pleasant. A visitor is someone who has entered of their own initiative. Now I know each one starts as a visitor, but...

    Placing some friendly faces in the parking lot who offer a wave and a smile (and maybe some parking help) lets someone know that your church is a friendly place. Since friends is what they’re looking for, things look hopeful when I’m greeted by a lot of smiles.

    It’s more important to greet people well than it is to give them a bulletin so don’t ask someone to do both. You can hand me a bulletin as I enter the auditorium, but at the front door, greet me with a kind smile and a genuine interest in who I am. That’s how friendships start. I’ve been to too many church doors where “bulletin-passer-outer” lady s...

    If you don’t, your guests won’t know where to sit and they’ll end up sitting by…well, you know. The best place for guests to sit is near someone who will be friendly. Don’t put them down front where they might get trampled by expressive worshippers and don’t let them sit in the back where there’s a whole other church culture. Seat them on the front...

    We can’t predetermine who a guest will connect with. We can’t guess which ember of our church might become the life-long friend they need, but we can show them that there are a number of possibilities in our crowd. The more people who are friendly to guests, the more they will see that we are a place where they can find friends. And that’s what the...

    *ThoughtHub is provided by SAGU, a private Christian university offering more than 60 Christ-centered academic programs – associates, bachelor’s and master’s and doctorate degrees in liberal arts and bible and church ministries.

    • They are intentional about being friendly. Warmth and friendliness are clear values of these churches. They are articulated regularly. All organizations, including churches, naturally drift toward an inward focus unless they are otherwise intentional.
    • The leaders model warmth, humility, and friendliness. The friendliness is not contrived or phony. These leaders have prayerfully become genuinely friendly men and women.
    • The leaders are clear that genuine friendliness is more than a brief stand and greet time in a worship service. The efficacy of a stand and greet time has been debated extensively in a previously published article.
    • GFCs utilize a secret guest at least twice a year. One small church of which I am aware budgets $100 a year for a secret guest. They pay the guest with a $50 gift card to come to the church and provide feedback on their experience.
  3. Skippers jump from church to church. Some like to meet people or network. Others are transient, moving on when something doesn't suit them. Sometimes their job calls for continual travel. Deep-rooted visitors are active in their church and looking for a place to settle in for the long haul. When they move into a community, they are usually ...

  4. Sep 13, 2017 · The average church worship gathering sees two kinds of guests: those with a church background and those with little-to-none. The first type has some expectation of what the gathering will be like.

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  6. Feb 9, 2017 · Insights from a church secret shopper. When I say I like to see the right people serving in hospitality, I mean the best and the brightest—people with good smiles and friendly personalities.

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