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  1. Virtual Care in Ontario. It’s an exciting time in Ontario health care, with system transformation efforts well underway. We’re witnessing changes that truly stand to modernize health care and increase access and convenience for both patients and providers.

    • I. Overview of Areas of Focus
    • II. Initiatives Under The Bilateral Agreement
    • III. Collaboration with Pan-Canadian Health Organizations
    • V. Performance Measurement and Expected Results

    In 2019, Ontario announced its Digital First for Health Strategy to support a more modern, patient-centered health system, which prominently features virtual care. Under the Digital Firstapproach, key aspects of the province's strategy for enhancing virtual care include: 1. Setting clear targets at a population level for demonstrated use of virtual...

    Virtual care initiatives implemented in response to the COVID-19 pandemic
    Seamless Care Optimizing the Patient Experience (SCOPE) programFootnote 1
    Supporting Ontario Health Teams (OHTs) investments in innovative virtual care modelsFootnote 1
    Advancing provincial virtual visit solutions standards and verification of vendor technologiesFootnote 1
    Ontario will benefit from $2M investment from Canada Health Infoway (Infoway) to support a range of virtual care product and service enhancements at Ontario Health.
    As Infoway works to develop pan-Canadian virtual care standards, Ontario will continue to review and provide advice, ensure the standards' alignment with the province's existing virtual care standa...
    As Infoway's efforts to develop a virtual care clinician change program and digital health literacy program for patients, families, and caregivers progress, Ontario will contribute to this work, th...
    Pan-Canadian organizations, such as CIHI, can play a supportive role in helping Ontario to advance its virtual care policies and programs by conducting research and sharing findings on the impacts...
    Ontario will work collaboratively with CIHI to help define a set of common pan-Canadian indicators, using existing data, that CIHI will use to measure progress on virtual care implementation.
    Ontario will share with CIHI baseline data, within 90 days of mutual agreement between Canada and Ontario on the present Action Plan, and follow-up data, by October 1, 2022, on the following indica...
  2. Jun 4, 2024 · A Case Study of Virtual Care in Ontario Pre–COVID-19, During, and Post–COVID-19, forecasts the prognosis for virtual care – and the outlook isn’t positive. The birth of virtual care. Though virtual healthcare seems modern, its roots in Ontario go back nearly 50 years.

  3. The new virtual care model is only applicable to service dates on or after December 1, 2022. For virtual services rendered prior to December 1, 2022, providers may continue to bill using the temporary COVID-19 K-codes and/or through the Ontario Virtual Care Program.

  4. Develop a comprehensive framework for virtual care in Ontario. Modify the existing fee code system to allow for the permanent delivery of virtual care, and provide physicians with training and knowledge supports to allow care to be delivered virtually. Focus on equity to improve access to virtual care.

  5. The Ministry of Health has approved funding to help Ontario Health Teams (OHTs) and In Development Teams looking to become approved OHTs to strengthen and optimize virtual primary care programs and services that improve the patient experience through integrating timely access to primary care services with other services offered through OHT partn...

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  7. Last revised October 2021. What is the Virtual Care Maturity Model? aintenance of virtual care. Speci. Provide a framework that can be used to measure and compare the virtual care maturity of health care organizations. Identify opportunities to adopt, implement, and maintain evidence-based virtual care to achieve objectives .

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