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You don’t need to do anything, your existing payments and Direct Debits will continue to be billed automatically by O2 – as a single bill covering the cost for your devices and the airtime (your calls, texts and data). Everything else stays the same.
- Upgrading Your Device
Upgrading on O2 Refresh. If you're on O2 Refresh, you can...
- Tariff Options
As a valued O2 customer we’ll always make sure you’re on the...
- O2 Open
At any one time, you can have a maximum of two O2 Open...
- After You Upgrade to O2 Refresh
Your bill. Your O2 Refresh bill will be split into two parts...
- Calling Abroad From The UK
In relation to consumer credit, Telefónica UK Limited is...
- MOD Personnel - Suspending Contracts of MOD Spouses and Families
If you’re on O2 Refresh, your Airtime Plan will be...
- Upgrading Your Device
- O2 Refresh decouples phones and airtime. O2 Refresh essentially ends the idea of paying a monthly fee for a phone and airtime as part of a single package.
- You can change your phone whenever you want. The whole idea is that whenever you want to change your phone, you can. So if you get sick of your Samsung Galaxy S22, for example, you can swap it out for the iPhone 14 instead.
- It’s not the cheapest option. When you change your phone, you need to pay the balance of your phone plan (not your airtime plan, the cost of which O2 waives).
- But you can get money off. Because of O2’s Recycle plan, you can get up to £260 off the price of a new phone when you do decide to change. So if you change your handset a lot, this could be a smart way to go.
Nov 3, 2016 · If you are new to O2 refresh then you will need a Consumer Credit Agreement (CCA) to make sure there are no issues but if you are upgrading from an existing refresh tariff or you have used speed to refresh then you won't need a new credit check, they will just update your tariff on their systems.
Sep 3, 2020 · And while O2 Refresh is technically two bills, they both come out at the same time, so it doesn’t feel any different to paying one, and even if you don’t upgrade early or you wait beyond the end of your contract to upgrade, you’re still not paying any more than you would on a standard contract.
Once you’ve paid off your device, we automatically lower your bill – unlike other networks. You can recycle your device at any time. You can put the cash towards paying off your Device Plan – enabling you to upgrade early.
Jun 13, 2023 · We split phone bills into two parts – a Device Plan and an Airtime Plan – through O2 Refresh. As an O2 customer, when your Refresh contract comes to an end, your monthly bill is automatically reduced so you only pay for what you use – your airtime. You’ve paid for the device; you own it; it’s yours.
People also ask
Is O2 Refresh the same as a regular Bill?
What is O2 Refresh?
Why should I keep paying for my O2 Refresh device?
Do I need a credit check for O2 Refresh?
Should I buy an O2 Refresh contract?
Can I Recycle my O2 phone?
Feb 16, 2020 · Tour next bill will be on the same date as usual and will include a pro rata amount extra for the few days on your new tariff up to your normal bill date. There won't be a new bill as such as it will be a combination of old and new tariff.