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  1. Feb 21, 2024 · Existing broadband customers are not able to add new VM email addresses since that date. VM said that existing customer email addresses would continue to be supported. However, in the ensuing time period they have made a number of security improvements which may impact on the way you access your email address.

  2. Feb 3, 2022 · I'm hoping & praying someone here can help me with this: I've had a virgin.net email address since 1999 &, for the most part, it has worked ok. I'm no longer a Virgin Media customer because when I moved from London to Sheffield in 2017, they didn't serve my area so I went with BT.

  3. Jul 3, 2023 · Some Virgin Media email users have been unable to access their inboxes for over two weeks, with no date for when the issue will be fixed. Customers first started reporting problems on Monday,...

  4. Jun 20, 2023 · Virgin Media is still having issues with its email service, with hundreds of customers unable to access their accounts. Thousands have been unable to use their emails for several days.

  5. my.virginmedia.com › customer-news › articlesVirgin Media Mail

    From the 8th September 2014, you’ll need to access your Virgin Media Mail mailbox at least once every 90 days. This can be via our Webmail service, an email client such as Microsoft Outlook or Apple Mail, or from a mobile device.

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  7. We’ve now removed the option for those with a Virgin Mail email to set up additional email accounts, and no longer offer a Virgin Media Mail email account to new customers. Why isn’t my Virgin Media email working?