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  1. Feb 21, 2024 · Options. on ‎21-02-2024 22:05. @IainC1 The only official statement from Virgin Media is that since May 2022 new VM customers are not given a Virgin Media email address. Existing broadband customers are not able to add new VM email addresses since that date. VM said that existing customer email addresses would continue to be supported.

  2. Jun 20, 2023 · Some customers were still reporting problems on social media 36 hours after initial reports of issues. Virgin Media email is no longer available to new customers, but many existing customers still ...

  3. Jul 3, 2023 · Customers first started reporting problems on Monday, 19 June. Virgin Media said all users can now send and receive emails again but some still cannot access messages from before the disruption ...

  4. Jul 3, 2023 · Some Virgin Media email users have been unable to access their inboxes for over two weeks, with no date for when the issue will be fixed. Customers first started reporting problems on Monday, 19 June.

  5. Jun 20, 2023 · Technology reporter, BBC News. 20 June 2023. AFP. Virgin Media has apologised to users of its email services after long-running problems stopped some users accessing inboxes or sending messages ...

  6. my.virginmedia.com › customer-news › articlesVirgin Media Mail

    To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. If you want to know more, the updated sections are 6.6 - 6.9. These changes affect all Virgin Media email addresses ending in the following: @virginmedia.com. @ntlworld.com.

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  8. Jun 21, 2023 · “@EleniLChambers We have now restored the ability to send and receive emails for all affected accounts. Our team are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. We apologise again for any inconvenience caused over the past two days.”

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