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We phased out our Pay As You Go service from October 2021 to February 2022. We contacted you with the date your SIM would stop working. If you would like to switch to a Pay Monthly Plan or stick with Pay As You Go we have a few options for you – call 0345 600 0789 where our team can help guide you through the switching process.
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Jan 7, 2020 · Customers of Virgin Mobile in the U.S. are about to get their wireless phone service from a new carrier. Sprint, which owns and operates Virgin Mobile, has posted a note on the Virgin website ...
- Philip Michaels
If you're having difficulty you can complete your purchase by going through chat or giving us a shout at 1-888-285-1913. If you're having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area. Note: in the event of a power failure, your Virgin Plus services may be ...
Virgin Mobile outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly ...
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- You'll Need to Request A Refund For Any Unused Credit
- You Can Keep Your Existing Mobile Number If You Switch
- What Does Virgin Mobile Say?
You continue to use any credit on your mobile account between now and January 2022 as normal - and you can continue to add new credit as usual up until the service is switched off. After the service is cut off, you'll have up to 12 months to claim a refund of any unused credit as cash. You'll need to contact Virgin Mobile's customer servicesto requ...
You can choose to keep your existing mobile number if you want to take it with you elsewhere once Virgin Mobile's PAYG service has closed. To do this, you just need to: 1. Request a switching code. Simply text 'PAC' and your date of birth (in DD/MM/YYYY format) for free to 65075 and you'll be sent your 'porting authorisation code' (PAC) immediately...
The move by Virgin Mobile, which is part of Virgin Media, comes after it told us it's seen a 75% reduction in active PAYG usage over the past few years. It stopped selling PAYG services to new customers in August 2019. A spokesperson for Virgin Mobile said: "We regularly review our products and services to ensure our offering reflects our customers...
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Jan 8, 2020 · Sprint-owned Virgin Mobile is shutting down beginning next month. Customers who have the prepaid service will be transferred over to Boost Mobile, which Sprint also owns. The news of the service ...
