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How to contact us online or by phone. You can reach us on social media or by phone. In addition, you can fill out an online form to create a service ticket and report a problem. Due to a high volume of inquiries, we do not maintain an email address. If you’re looking for information on a specific topic, you can find answers to many common ...
Contact us. Contact us. FAQ. FAQ ... Buy gift cards and phone vouchers at the post office. Find a post office. ... Learn about Canada Post and shipping service alerts ...
The protection of Canada Post’s mail, information, personnel and assets is our top priority. Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint. For accessibility related support, browse our .
To return your purchase bought online from Canada Post, call us for an authorization number. ... Contact customer support online, by phone, or find resolution with ...
May 1, 2024 · You can view and print a Delivery Confirmation online for up to one year once your parcel is delivered. A hard copy of a Delivery Confirmation is also available up to seven years through customer service. Visit our Track page or contact customer service. At the time of label creation, we assign a unique tracking number to each parcel item.
Tracking overview. Our tracking system is updated to give you the most current information available about the location and status of your package. After you’ve entered your tracking number, Delivery Notice Card number, or reference number into Track, the results page will show you the status of your delivery. Some common tracking statuses are:
If you can’t find your tracking number on the receipt or a copy of the shipping label, we can’t look it up for you. What you can do. Double check your emails for a shipping confirmation from the merchant or sender as that often includes the tracking number or a link for tracking. Contact the sender to get the tracking number again.
