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- Debt recovery
- Option 1 – Using one of our Sign-In Partners
- Option 2 – Using a CRA user ID and password
- Option 3 – Using a provincial partner
- Help and FAQs
- Topics
The CRA has resumed its work to address taxpayer debt. Tax refunds, benefit and credit payments may be applied to pay outstanding balances. You can check the status of your benefits by logging into your CRA My Account. Contact the CRA if debt repayment causes you financial hardship. Call 1-888-863-8662 for benefit debt or, 1-888-863-8657 for tax return debt. Learn more at Canada.ca/balance-owing.
If your CRA user ID and password have been revoked
Some taxpayers may have received a notification that their CRA user ID and password have been revoked. Visit CRA user ID and password have been revoked for more information.
To make your account more secure, email addresses in My Account are now required
As of February 7, 2022, all My Account users will need to have an email address on file with the CRA to help protect their online accounts from fraudulent activity. If you do not currently have an email address on file, you will be prompted to provide one when you sign in.
My Account is a secure portal that lets you view your personal income tax and benefit information and manage your tax affairs online.
Sign in or register with the same sign-in information you use for other online services (for example, online banking).
Sign-In Partner
For the security of your CRA account, when you are on your Sign-In Partner website, ensure it is your information that is entered and not that of somebody else.
View list of Sign-In Partners
Sign in with your CRA user ID and password, or register.
CRA sign in CRA register
Sign in with your Alberta.ca Account or BC Services Card.
Provincial partner sign in
•CRA user ID and password
•Sign-In Partners
•Provincial partners
•Multi-factor authentication
•Direct deposit
•My Account – What's new
•About My Account
•Hours of service
•Representatives
•CRA sign-in services
•Individual tax enquiries
Sign in to your account to access and manage a wide range of government services and benefits. To access your personal income tax slips (such as T3, T4, T4RIF, T4RSP, T5, T5007 and T5008), visit CRA My account for Individuals. The option to change your personal information is currently unavailable in MSCA.
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They don’t have access to any Government of Canada account or application information. Canada and the United States: 1-855-438-1102; Text telephone (TTY/TDD): 1-855-438-1103; Outside Canada and the United States: 1-800-2318-6290; GCKey representatives are available to assist you by phone year round, 24 hours a day, 7 days a week. Sign-In Partner
