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  1. Dec 15, 2023 · Here are a few troubleshooting steps you can try: Restart your Surface Book 2: Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button. Try connecting to a different Wi-Fi network to see if the issue is specific to your work Wi-Fi network.

  2. Run Surface Diagnostic Toolkit and check for Windows Update. Restart the Surface after installing updates. Update drivers and firmware. Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Go to Download driver and firmware for Surface, choose (your Surface model) then click Download.

  3. Feb 13, 2024 · Hello Rachel, Thank you so much for posting in Microsoft Community. I appreciate you raising this concern to us, and I understand the need to know the purchase date of your Surface. Please visit this link: Check Warranty Page - ROBO SelfServe Portal (surface.com) this will give you the warranty status and will display the purchase date of the ...

  4. Mar 6, 2024 · to use Windows 11's Tablet mode. To switch between landscape and portrait mode, try turning on the rotation lock option (to disable automatic screen rotation) or by selecting the relevant sub-option from the display orientation menu. Go to settings>system>Display> then click the arrow down under display orientation to select landscape or ...

  5. Jan 7, 2019 · You can try the following procedures in the links below explain how to remove a Microsoft account from your Windows 10 PC: Click the Start button, and then click Settings. Click Accounts, scroll down, and then click the Microsoft account you would like to delete. Click Remove, and then click Yes. Please let me know if this helped and works.

  6. Hi Ernest Rocha, Thank you for posting in Microsoft Community. Yes, you can reinstall Windows on a Microsoft Surface Pro. Microsoft provides a tool called the Surface Recovery Image that allows you to create a bootable USB drive on your Surface Pro. It's important to note that reinstalling Windows will erase all data on your device, so be sure ...

  7. Jul 24, 2023 · After rebooting, you should see an option to skip signing up. For Users Who Have Already Connected to Wi-Fi: Press SHIFT+F10, or FN+SHIFT+F10 if necessary, to open the Command Prompt. In the Command Prompt, type devmgmt.msc and press Enter. This will open the Device Manager. Navigate to "Network Adaptors".

  8. Oct 30, 2023 · "Windows architecture is not supported" Cannot download Google Drive for desktop on Surface Pro 9 Windows 11. Downloading Google Drive for desktop from chrome works until I am asked to allow Google LLC to make changes on my computer.

  9. Feb 4, 2022 · To access the UEFI: Barb - Windows and Devices for IT MVP. *Please click Yes below if your problem is resolved. This may help others with the same issue.*. Thanks for your feedback, it helps us improve the site. Question Info. Last updated October 25, 2024 Views 14,565 Applies to: Surface. /.

  10. Jul 3, 2024 · In this video tutorial, you'll learn the steps to prepare your Surface before updating, how to automatically update Windows 10, Windows 11, and Surface drivers and firmware (Recommended), and how to manually update Surface drivers and firmware (Advanced). Learn more here: Download drivers and firmware for Surface (microsoft.com)

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