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  1. Yes, all our National Express Coaches have a toilet on board.*. This is located at the back of the coach and can be used during your journey. *From time to time we need to use additional vehicles provided by 3rd party companies to meet demand on our network, these vehicles may not be fitted with a toilet.

  2. Jul 24, 2024 · Our Central Lost Property Database makes it easy for us to track and relocate any belongings you may have lost or left behind. As our lost property tracking system requires a lot of upkeep, in addition to the cost of reuniting your items, we charge customers a small fee when items are reclaimed. Disruptions. Please note this feedback is for our ...

  3. Using the dropdown box under the "Email us" subheading, select "Complaints & feedback" from the drop-down menu. Once you have down this a grey "Complaints & Feedback" section will appear, click the "Make a complaint" button to continue. The above images are for illustration purposes only - please visit the contact us page to access the webform.

  4. Jul 24, 2024 · Need Answers Fast? Find what you need here. How do I cancel my ticket? 30-Oct-2024. How do I change the date on my ticket? 02-Oct-2024. Where are your coach stops at Heathrow Airport? 19-Sept-2024. Where can I buy tickets? 11-Sept-2024. What should I do if I miss my coach? 23-Sept-2024. Can I buy my ticket from your driver? 22-Oct-2024.

  5. 20-Jun-2024. Knowledge. Answer. Each passenger is allowed a free allowance of: Hold Luggage - 1 large item* (75cms x 50cms x 32cms) Max weight 20kgs. Hand Luggage - 1 soft item (45cm x 35cm x 20cm) Max weight 10kgs. If your luggage is outside of the specified dimension and weight this will be considered excess luggage and will be charged and is ...

  6. Where does National Express Coaches Stop. 20-Jun-2024. Knowledge. Our Route Map allows you to view all our stops, stations and airport locations on an interactive map. The map will enable you to plan and book your journey by searching, selecting and clicking book. For a full breakdown of your stops location, you can use our Route Map.

  7. Contact. I'm raising money for charity, can you help? Who do I contact if I need help with a job application? Onboard coach safety. New safety measures. Refunds & amends. Luggage & lost property.

  8. Answer. You may take your Bicycle/E-Bicycle on your National Express journey, providing it fits the below criteria: it is designed to fold in half by means of a special link in the main frame - non-foldable bikes are not permitted. it is carried in an appropriate padded bag or hard case, suitable for the purpose.

  9. Contact Us. Call or get in touch online We are here to help . Coach Tracker. Track your coach in real time ...

  10. Aug 30, 2024 · In addition there are foldable arm rests, and a tray table on the rear of the seat which incorporates a cup holder and stand for your smart phone. On Board Toilet. All our National Express Coaches have a toilet on board.*. This is located at the back of the coach and also includes a sink. The toilet can be used during your journey.

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