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  1. Contact centre hours. Monday to Friday: 7 a.m. to 8 p.m. Saturday: 9 a.m. to 5 p.m. Closed Sundays and holidays. Outage reporting. 24/7. Call if your outage isn't on our outage list. Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call ...

    • Contact Us

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  2. Call or email us your comments and questions. Personal Rental. 800-445-9837. Email Us. Commercial Rental. 866-999-9508. Email Us. Truck Leasing. 866-999-9504.

  3. app.bchydro.com › accounts-billing › get-helpGet help - BC Hydro

    • Common Questions
    • You'll Need to Call Customer Service to
    • Call Us

    Paying your bill

    1. How do I pay my bill? 2. Can I pay my bill with a credit card? 3. How do I sign up for pre-authorized-payments? 4. How do I sign up for an equal payment plan?

    Move-in, move-out

    1. How do I move my service? 2. How do I open a new account? 3. How do I cancel my service? 4. How do I move multiple accounts?

    Billing and rates

    1. How do I sign up for online billing? 2. Can I get my billing history? 3. How do I reduce my bill? 4. Why is my bill higher than last year?

    Change your mailing address for your bill.
    Get your electrical service reconnected if it's been disconnected for missed payments.
    Request a payment arrangement for your bill.

    Customer Service

    1 800 BCHYDRO (1 800 224 9376) or 604 224 9376 in the Lower Mainland

    Hours of operations

    Monday to Friday, 7 a.m. to 8 p.m. and Saturday, 9 a.m. to 5 p.m.

  4. outage.bchydro.com › power-out › webContact Us - BC Hydro

    BC Hydro Customer Service. Call for assistance with your BC Hydro account, to request payment arrangements, or billing inquiries. Call 1 800 BCHYDRO (1 800 224 9376) or 604 224 9376 in the Lower Mainland. Monday to Friday: 7 a.m. to 8 p.m. Saturday: 9 a.m. to 5 p.m. Closed Sundays and holidays.

  5. Our customer service representatives are available every day from 7 a.m. to 12 a.m. ET to assist you with personal truck rental information. Call 1-844-847-9577. In the unlikely event of a breakdown, call the Penske 24/7 Roadside Assistance team . Call 1-800-526-0798.

  6. bchydro.com › accounts-billingAccounts - BC Hydro

    Residential and business customers: Manage your account online, learn about your electricity rate and see how your bill is calculated. Use online tools to save power and money.

  7. People also ask

  8. If you know you won't be able to pay your bill on time, you may be able to defer a payment. If you have a MyHydro account you can defer a payment online or by calling our customer service team at 1 800 BCHYDRO (1 800 224 9376). If no payment is received by the due date, a late charge of 1.5% per month will be added to your account for unpaid ...