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Meet the Surface Laptop Go 3: Designed for everyday tasks. Lightweight, versatile, and powered by Windows 11. Learn more at Best Buy Canada.
Its lightweight build, 12th generation Intel processor, and 12.4-inch touchscreen display make it the perfect laptop to take with you for productivity on the go. One Touch sign in, Fast Charging, and Miracast capability are added features that make everyday use much more convenient.
Jul 7, 2024 · Surface Laptop Go 3 for $780: We had high hopes for the Surface Laptop Go 3 (5/10, WIRED Review), but this one leaves much to be desired. The display's low resolution is noticeable when...
Shop Microsoft Surface Laptop Go 3 12.4" Touch-Screen Intel Core i5 with 8GB Memory 256GB SSD (Latest Model) Platinum at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up. Price Match Guarantee.
- (441)
- 3
- Microsoft
- $666.99 - $799.99
- There aren't many good 12-inch Windows laptops these days. Is the Surface Laptop Go 3 one of them?
- Surface Laptop Go 3: Price & specs
- Surface Laptop Go 3 Recommended Configuration
- Surface Laptop Go 3: Design and features
- Surface Laptop Go 3: Camera and audio
- Surface Laptop Go 3: Keyboard and touchpad
- Surface Laptop Go 3: Performance and battery life
- Surface Laptop Go 3: Competition
- Surface Laptop Go 3: Should you buy?
Reviews
By Zac Bowden
published 5 October 2023
(Image: © Daniel Rubino)
Surface Laptop Go 3 is available directly from the Microsoft Store and retailers like Amazon and Best Buy, with a starting price of $799. That will get you the entry-level configuration with an Intel Core i5, 8GB RAM, and 256GB SSD storage. This also includes a Windows Hello fingerprint reader embedded into the power button.
You can step up from here with more RAM and storage, maxing out with 16GB RAM and 512GB SSD storage for an eyewatering $1,249 at Microsoft. I don't recommend springing for that, as you can find many other laptops for the same price with much better all-round specs.
Intel Core i5 | 8GB RAM | 256GB SSD
We recommend the entry-level model of Surface Laptop Go 3, as 8GB RAM and 256GB storage should be more than enough for the kind of workflow this device is built for. Web browsing, email, calls in Teams or Zoom, and working on Microsoft Office or Google Docs, this configuration should be perfect for that.
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If you were a fan of the original Surface Laptop Go, you'll love the new one. It features an identical design, right down to the selection of ports and display size. They are 1:1 comparable, meaning the only real changes to the Surface Laptop Go 3 in regard to hardware are on the inside.
But that's okay because I think this is a good opportunity to revisit just how nice this laptop design actually is. If you were tasked to create a "more affordable" version of the Surface Laptop 5's design, how would you do it without making the laptop look and feel cheap?
Microsoft decided to go the route of keeping the high-quality aluminum materials on every surface (pun intended) that the user touches most, which in this case is the lid and keyboard deck. The underside of the laptop is made from soft-touch plastic, which is actually very high quality and feels great, too.
The use of plastic on the underside also helps with keeping this laptop feeling light, and that's something I noticed right away compared to the Surface Laptop 5. It's just 2.49lbs. This thing just feels great to walk around with, and the plastic bottom makes it feel more durable. I'm not afraid of scratching the bottom of this laptop like I might be the Surface Laptop 5.
The two different materials also offer a nice two-tone appearance on the casing that you don't find on any other Surface. Plus, the tolerances where the aluminum meets the plastic base are so tight you'd be mistaken for thinking they were the same part. Overall, I'm actually a huge fan of the Surface Laptop Go's external design, and I wish more laptops utilized this dual metal/plastic setup.
Moving onto the IPS display, which, in my opinion, is the first semi-weak point of this laptop. Microsoft opts for a sub-1080p screen resolution on this device. Now, when this laptop started at $549, this was understandable. But for $799? That's a much tougher ask.
As the bezels around the display are so thin, Microsoft wasn't able to get that good of a Surface webcam in here, at least compared to other Surface devices. Laptop Go 3 ships with a 720p front-facing camera, and it's fine. For video calls, it will get you by, but you will notice that the image isn't very sharp and a little noisy, which becomes more noticeable in darker environments.
Microphone quality is actually very good on Surface Laptop Go 3, using the same "studio mics" found on other high-end Surface devices like the Surface Studio 2+ and Surface Laptop Studio 2. These microphones operate in a dual-array setup, which helps with reducing background noise in a loud environment and is great for shared office spaces.
Speaker performance is also strong, for the most part. The speakers are hidden underneath the keyboard and sound good enough for a $799 laptop. The audio is clear, and there's even a little bit of bass, which gives your music a richer-sounding presence. Unfortunately, my review unit appears to be suffering from intermittent popping of the speakers.
I can't consistently reproduce it, but sometimes audio will just randomly start popping as I'm listening to music. I think this is a firmware issue, as it's not the same "levels" of audio that cause the popping, and it happens seemingly randomly. A restart fixes it, but after a few hours, it will return.
I was able to capture it happening on camera, which you can view above. When it's happening, it's incredibly noticeable.
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Starting with the touchpad, I have no real complaints here. It's a nice Windows Precision touchpad that works just as you would expect. It's a smooth surface (pun intended again) with a quiet yet satisfying click to it. The only criticism I could throw at it is that it's a touch on the small side. That's to be expected on a 12-inch laptop, of course, but I figured I would mention it anyway.
Moving onto the keyboard, which I have a love-hate relationship with. We'll start with the positives, which are that this keyboard feels excellent. It has a key travel of 1.2mm with tactile yet quiet feedback, which equates to an incredibly satisfying typing experience.
The keyboard itself is also relatively full-sized for a laptop of this size. I was expecting it to feel a little cramped like the touchpad does, but honestly, it doesn't. I never once found myself thinking, "Man I wish this keyboard was bigger," like I do on the smaller 10.5-inch Surface Go.
Now, why is my relationship with this keyboard a love-hate one? Well, it comes down to what's on the underside of the keyboard, or, in this case, lack thereof. Most laptops at $800 will come with a backlit keyboard, which illuminates the individual keys in dark environments.
This is useful, perhaps even required, for anyone looking to use a laptop in the dark, late at night in a shared dorm room or in your home office. It doesn't matter where the dark environment is; a backlit keyboard is important if you want to be able to see where the keys are.
Surface Laptop Go 3 curiously omits this backlighting on its keyboard. Why? Well, Microsoft says it needs to differentiate between the budget Surface Laptop Go and the flagship Surface Laptop 5, which does have a backlit keyboard. Now, again, when this laptop was $549, that was something that made sense. But at $799? That reasoning begins to fall apart.
Performance on the Surface Laptop Go 3 is overall actually very good. Even with its last-gen Intel Core i5, I was happy with the speed and efficiency of this laptop. In daily tasks, the Surface Laptop Go 3 didn't even blink. It was able to handle web browsing, email, listening to music on Spotify, watching videos on YouTube, and even a bit of light Photoshop work.
The Intel Core i5-1235U is a great chip, almost beating the processor found in Microsoft's original Surface Laptop Studio, which was presented as Microsoft's "most powerful" Surface when it was unveiled in 2021. So you're really not going to need to worry about CPU performance on the Surface Laptop Go 3.
In regards to graphics, we have an integrated Intel Iris Xe chip, which is fine. Integrated graphics have come a long way compared to a few years ago, but they're still not good enough for heavy gaming sessions. The Iris Xe really helps with creative tasks like photo and video editing, but anything heavier and you'll want to look elsewhere.
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Moving onto battery life, which I think impressed me the most. You don't look at a 12-inch laptop and think, "I bet that has great battery life." But lo and behold, it does! In our controlled PCMark 10 battery test, Surface Laptop Go 3 lasted an incredible 12 hours and 14 minutes on a single charge. To compare, the Surface Laptop Go 2 only lasted 6 hours in our battery test.
For a 12-inch laptop, 12 hours is excellent. This translates to real-world usage, too. By the end of an 8-hour workday with the laptop on and off throughout, I find myself still with 45% left in the tank. This is almost Windows on ARM level of battery life. I guess the small, low-resolution display and lack of a backlit keyboard really help improve the endurance of this laptop. A worthy trade-off?
There are two ways to look at competitors to the Surface Laptop Go 3: Size and price. If you're looking for similar laptops in size, your options are somewhat limited. There aren't many 12-inch laptops that target the upper-midrange segment of the market other than Microsoft's own last-gen Surface Laptop Go 2.
If we're looking at 13-inch laptops, the HP Pavilion Aero is a great competitor. You can find them for around the same price as a Surface Laptop Go 3, and often with better specs. In this case, the Aero has 16GB RAM and an AMD Ryzen 5 7535U processor for just $879. In our HP Pavilion Aero review, we called it the best mid-range laptop with AMD available.
That's because the Ryzen 5 in the Pavilion Aero is excellent, plus 16GB RAM will double your longevity in regard to multitasking. It's also even lighter than the Surface Laptop Go 3, even with a larger 13.3-inch 1080p display.
Elsewhere, we have a 2-in-1 in the form of the Robo & Kala 2-in-1, which is a flagship Windows 11 on ARM device with a Snapdragon 8cx Gen3 SoC. It has a 12.6-inch display, which is close to the 12.4-inch screen size of Surface Laptop Go 3, but comes with a much better OLED display, along with support for pen input.
It's also $799, which matches the Laptop Go 3. The only problem with the Robo & Kala is that it's not a "pure" laptop; it's a tablet with a keyboard cover that turns it into a competent laptop. Still, if you're looking for a 12-inch laptop, the Robo & Kala won't scratch your itch.
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You should buy the Surface Laptop Go 3 if ...
•You want a 12-inch laptop with a great design.
•You need something lightweight and portable.
•You want a laptop with excellent battery life.
You should not buy the Surface Laptop Go 3 if ...
•You want a high-resolution display.
- Senior Editor
- zac.bowden@futurenet.com
Nov 7, 2023 · Pricing for the Microsoft Surface Laptop Go 3 starts at $799 / £799 (incl. VAT) / AU$1,429, with the 16GB RAM / 256GB storage version priced at $999 / £999 (incl. VAT) / AU$1,729. This is a...
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Oct 12, 2023 · The Surface Laptop Go 3 starts at $799. My test unit, which has a Core i5-1235U processor, 16GB of RAM, and 256GB of storage, is $999. A thousand dollars for this device is ridiculous. It was a...
