Search results
Nov 23, 2023 · Screw the fan back in place. Replace the intake fin. Replace the PS5 faceplates. This is much easier in reverse; simply align the pegs inside the faceplate with the holes on the console and slide ...
Sep 24, 2024 · The main cause of a PlayStation 5 console turning off at random is usually overheating. This issue often happens when dust blocks the air vents and prevents hot air from leaving the console. PS5 overheating can also occur when the console is in direct sunlight, within a shelf or cabinet with poor airflow, or directly next to other electronics and items.
- Brad Stephenson
- HDMI Device Link. HDMI Device Link matches the power state of your PS5 with your TV. When you turn on your TV, the PS5 also turns on. If enabled, HDMI Device Link can sometimes inadvertently cause your PS5 to turn off.
- Firmware Issues. Sometimes the PS5's system software causes the console to shut down. If this is the case, Sony will implement system updates that you need to download.
- Rest Mode. If your console turns off after entering Rest Mode, even though you don't turn off the console yourself, you should turn off Rest Mode, allowing you to avoid the Rest Mode bug that prevents some PS5s from turning back on.
- The Power Supply is Not Powering the Console. The console is not receiving enough power from either the wall outlet or the power cord to stay on. Unplug the power cable.
- Overview
- Reconnect the Power Cable
- Connect Directly to a Power Outlet
- Check the Power Cable
- Ensure the PS5 is Ventilated
- Update the PS5 Firmware
- Disable Rest Mode
- Disable HDMI Device Link
- Rebuild the PS5 Database
- Clean Your PS5's Interior
Has your PlayStation 5 been turning off randomly? This is annoying at best, and at worst you could lose hours of progress in the game you're playing. But don't worry—if your console has been powering down without warning there are a few things you can try to fix the problem. In this article, we will give you 10 ways to try and fix your PS5 console if it keeps shutting off.
Make sure your power cable is connected properly, plugged into a wall outlet, and isn't worn out.
If your PS5 doesn't have the latest firmware, update it via your console settings.
Clear away anything that could cause ventilation issues. If your PS5 is dusty you may need to take it apart to clean out the interior fans.
if it is not already off.
If the power cable is not plugged in correctly it could lead to your PS5 turning off randomly because the power is cutting out.
Ensure the power cable is securely connected to the console.
Push the power cable into the console to make sure it's seated properly.
Ensure the power cable is securely plugged into the outlet.
Push the power cable into the outlet to make sure it has a proper connection.
Turn off and unplug your PS5.
If your console is plugged into a power strip or extension cord, it may not be getting enough power to stay on. It also may be plugged in to a power strip outlet that is failing.
Plug the console into a wall outlet.
Using a wall outlet to power your PS5 may help resolve any issues if it's not getting enough power from an extension cord.
Turn the console back on.
Continue to use your console to see if the power issue still happens.
Turn off the PS5 and unplug the power cable.
A worn-out power cable could cause your to turn off randomly because it isn't working as effectively to power your console.
Inspect the cable for wear and tear.
Look for cracked plastic casing or exposed wires. If the cable is visibly worn or broken, purchase a new one.
Look at the area around your PS5 for clutter.
If your PS5 is in an area where lots of debris or other clutter is blocking the air vents, it could be causing your PS5 to overheat.
Most of the time you will be warned that your console is overheating, but sometimes the console may turn off without warning.
Ensure your console is on a hard surface.
Don't place your PS5 on a carpet or rug, as the long fibers may block air vents and can absorb heat instead of deflecting it.
Use the PS5 stand if your console is placed vertically.
Connect your PS5 to the internet if it isn't already.
You can connect via Wi-Fi or ethernet cable.
system software is out of date, it might be causing the console to shut down unexpectedly. Firmware updates can fix bugs like this, so it's a good idea to keep your system software up to date.
Tap the d-pad Up button until you reach the very top of the screen.
Scroll to the right and select the settings icon .
It should be between the search icon and your account avatar.
Go to your PS5 settings .
You'll find the Settings option on the Home screen.
Some PS5s may encounter a bug that turns the console off when it goes into
Turning off rest mode will keep your console from encountering this bug.
It's midway down the screen.
Time Until PS5 Enters Rest Mode
Go to your PS5 settings.
HDMI Device Link allows your TV to turn on when you turn your PS5 on, but some users report that this feature doesn't work as intended and can actually lead to your PS5 turning off mid-use.
It's midway down the screen.
It's the second option below
can help fix a myriad of problems, including random shutdowns, and it won't remove anything you've installed or reset your settings.
Press the power button for seven seconds.
You should hear two beeps—one will occur right when you press the power button, and one seven seconds later.
Connect your controller via USB cable.
Safe Mode has no Bluetooth, so you'll need to plug your controller in to use Safe Mode.
Clear Cache and Rebuild Database
, you will have to take the side panel off to access the fans. To clean your PS5's interior you'll need the following:
Compressed air or a dust blower to blow the dust away
A T8 Torx screwdriver to remove the PS5's internal fan
You should unplug the power, HDMI, and ethernet cord (if you're using one).
If your PS5 is horizontal you can just pull the stand away, but if your PS5 is vertical you'll need to unscrew the stand from the bottom of your PS5 unit.
Place the PS5 console on its side with the PS5 logo facing up in the upper corner. Place your hand over the PS5 logo and gently pull up on the faceplate while also pushing down on the console.
- Overheating. Adamya Sharma / Android Authority. Like most modern electronics, the PS5 is engineered to shut down if gets dangerously hot. This one should be relatively easy to scan for — the next time you play a game, wait until you’re about 15 to 30 minutes in or later, then touch the side of your console and put your hand in front of its vent.
- A weak power connection. The PS5 tends to consume anywhere between 200 and 350W of power if it’s not in Rest Mode. That’s not as much as a gaming PC, but it’s still more than a lot of other appliances, so it’s possible that it might not be getting enough juice if it’s sharing a powerbar with other high-demand electronics and they’re all on at the same time.
- Rest Mode. Hadlee Simons / Android Authority. Speaking of Rest Mode, it’s worth enabling most of the time, since it can keep downloads and controller charging going while using a fraction of the energy a “live” PS5 needs.
- Outdated firmware. Sony periodically updates the PS5’s firmware to fix bugs and add features — a September 2023 update added support for Dolby Atmos and 8TB M.2 drives, for example.
Sep 6, 2024 · Go to the PS5 home screen and select the Settings icon in the top right corner. Scroll down to select System. Navigate to the Power Saving tab on your left and select "Set Time Until PS5 Enters ...
People also ask
Why does my PS5 keep shutting down?
How do I Stop my PS5 from randomly shutting down?
Why does my PS5 turn off randomly?
What should I do if my PS5 is not working?
Why does my PS5 turn off when I Turn On my TV?
How to fix a faulty PS5?
Jan 24, 2024 · The standard method to update the console is to: Open the PS5’s Settings menu. Go to System > System Software Update and Settings. Select Update System Software. If your PS5 keeps shutting down repeatedly before it can download and install newer updates, try updating the console in Safe Mode. 7.
