Search results
Apr 13, 2023 · Created on April 13, 2023. Surface Pro 7 has a bad battery. What does it cost to replace? The Surface Pro was purchased in 2020 so it doesn't have a warranty any more. The battery has gone bad and I need to know what it costs to send the unit to Microsoft to replace the battery. I would also like to know what the time frame would be from the ...
Dec 15, 2019 · 1.Select Start > Settings > Update & security > Recovery. 2.Under Advanced startup, select Restart Now. 3.Under Choose an option, select Troubleshoot > Advanced Options > UEFI Firmware Settings, and then select Restart. 4.Under Devices check if the bluetooth status was turned on. if this step wont work we need to download the drivers and firmware.
Thanks, Jack. Hi Jack Z., Thank you for reaching Microsoft Community. Yes, you can charge the Surface Pro 7 through it's USB-C port but there are some things we should consider. Please see How to charge Surface under For devices using USB-C. Thanks for your feedback, it helps us improve the site.
Dec 7, 2020 · Surface Pro 7 Touch Screen Not Working. Hi all, I recently purchased a Surface Pro 7 and noticed that after a few minutes of use, the touch screen stops working, both with my pen and regular touch. It seems that this problem only happens when my type cover is attached. I've tried all steps recommended here:
Dec 14, 2020 · To verify if it's a problem with the charger or the charging port, we suggest the following: • Try a different Surface Charger and check if the issue is resolve. • Clean the tip of the charger with a cloth, dirt might be blocking the connection. • Try the current charger to a different Surface Device.
Feb 24, 2024 · Here's how to reset your Surface Pro 7+: Go to Start and select Settings. Select system. Select Recovery. Under Reset this PC, select Get started. Choose whether you want to keep your personal files or remove everything, then follow the on-screen instructions to reset your Surface Pro 7+. Once your device has been reset, see if the problem has ...
Jun 9, 2020 · Just today, my Surface Pro 7 i5 wont charge when connected to the stock charger but does charge with a USB-C charger. The battery indicator wont change to show its on battery and then I noticed this in Device Manager under Surface TCon: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE. I have disabled the device, then re-enabled.
Sep 28, 2020 · I'm trying to use a Surface Pro 7 connected to external monitors & keyboard etc via a dock, but because the Surface's keyboard is folded back, it seems to force the Surface into Tablet mode and disables the option to put it back in 'desktop' mode again. If I fold the keyboard out again, all's fine and it reverts back to desktop mode.
Feb 7, 2024 · 2. Select Troubleshoot > Advanced options > Startup Settings > Restart. 3. After your Surface Pro 7 restarts, select the option for Safe Mode. If your Surface Pro 7 boots into Safe Mode successfully, you can try updating your device drivers and performing a system restore to a previous point in time when your device was working properly.
Aug 20, 2024 · 2. Type Surface, press Enter, and click " Contact Support " at the bottom: 3. Select Technical Support and select the device model you are currently using in Produce family, then click Confirm: 4. You will see contact options for Chat support and Phone support, please contact them during business hours:
