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As has been confirmed before, it's a scam. @Nighthawk is correct. If the offer sounds too good to be true, it's probably a scam. When communicating with TELUS, we always call from official numbers found on our website. Making things a little more confusing is that phone numbers can be spoofed.
Dec 3, 2020 · December 3, 2020. Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Here’s what you need to know about these calls. In one version of the scam, you get a call and a recorded message that says it’s Amazon. The message says there’s something wrong with your account.
- Overview
- How to protect your Apple account and devices
- How to report suspicious emails, messages, and calls
- More information about phishing and other scams
Use these tips to avoid scams and learn what to do if you receive suspicious emails, phone calls, or other messages.
If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com.1
If you receive a suspicious FaceTime call or link to a FaceTime call in Messages or Mail, please email a screenshot of the call information or link to reportfacetimefraud@apple.com.
Phishing refers to fraudulent attempts to get personal information from you, usually by email. But scammers use any means they can to trick you into sharing information or giving them money, including:
•Fraudulent emails and other messages that look like they're from legitimate companies, including Apple
•Misleading pop-ups and ads that say your device has a security problem
Here are some things you can do to avoid scams that target your Apple account and devices.
•Never share personal information like credit card numbers, unless you can verify the recipient is who they claim to be.
•Protect your Apple ID. Use two-factor authentication, always keep your contact information secure and up to date, and never share your Apple ID password or verification codes with anyone. Apple never asks for this information to provide support.
•Never use Apple Gift Cards to make other kinds of payments.
•Learn how to identify legitimate Apple emails about your App Store or iTunes Store purchases. If you send or receive money with Apple Pay (U.S. only), treat it like any other private transaction.
•Learn how to keep your Apple devices and data secure.
•If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1
•If you receive a suspicious FaceTime call (for example, from what looks like a bank or financial institution), email a screenshot of the call information to reportfacetimefraud@apple.com. To find the call information, open FaceTime and tap the More Info button next to the suspicious call.
•If you receive a suspicious link to a FaceTime call in Messages or Mail, email a screenshot of the link to reportfacetimefraud@apple.com. The screenshot should include the phone number or email address that sent the link.
•To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
•To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
•To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
How to identify fraudulent emails and messages
•The sender’s email or phone doesn’t match the name of the company that it claims to be from. •The email or phone they used to contact you is different from the one that you gave that company. •A link in a message looks right, but the URL doesn’t match the company’s website.2 •The message looks significantly different from other messages that you’ve received from the company. •The message requests personal information, like a credit card number or account password. •The message is unsolicited and contains an attachment.
If you get a suspicious phone call or voicemail
Scammers use fake Caller ID info to spoof phone numbers of companies like Apple and often claim that there's suspicious activity on your account or device to get your attention. Or they may use flattery or threats to pressure you into giving them information, money, and even Apple gift cards. If you get an unsolicited or suspicious phone call from someone claiming to be from Apple or Apple Support, just hang up. You can report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.
If you see suspicious Calendar events
If you get an unwanted or suspicious calendar invitation in Mail or Calendar, you can report it as Junk in iCloud. If you might have unintentionally subscribed to a spam Calendar, you can delete it.
Turn on Call Identification. iPhone can help identify incoming calls using information from Apple Business Connect, your cellular carrier, and supported call identification apps. Go to Settings > Apps > Phone. Tap Call Blocking & Identification, then turn on one or more of the following: Business Connect ID: Caller information is identified by ...
Dec 4, 2020 · The U.S. Federal Trade Commission has issued a warning to raise awareness of a new and increasingly widespread robocall scamming scheme that pretends to be Apple and Amazon. The robocalls come in ...
Dec 11, 2021 · However, on the iPhone, you can block these calls with ease. On your iPhone, go to Settings. Scroll down and select Phone. Scroll down and select Silence Unknown Callers. Make sure Silence Unknown Callers is turned On (it should be green). Doing this will silence those 'Scam Likely' calls, but it will also silence all incoming calls from ...
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May 12, 2021 · Here are three universal truths to live by: Don’t trust your caller ID. Hang up on robocalls. Use call blocking. Visit ftc.gov/calls to learn to block calls on your cell phone and home phone. The FTC continues to go after the companies and scammers behind these calls, so please report unwanted calls at donotcall.gov.
