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Message us. Chat with PayPal Assistant immediately or leave a message for an agent. Other methods. Ask the community. Resolution Centre. Resolve transaction or account issues. Call us. We’ll answer as soon as we can. Contact PayPal for answers to all of your online payment questions or to sign up for our services!
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Contact PayPal through Message Center on our website or in the app. Choose your issue and follow instructions or ask the community for help. 24/7 support available.
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- PayPal Canada’s Website
- Phone, Email, and Social Media Support
It's frustrating to run into technical issues when your money is involved, but luckily, there are a lot of different ways to get help if you use PayPal Canada. We'll walk you through it, from troubleshooting the problem to talking to a live representative.
Search for a solution at PayPal Canada’s help page.
Before trying to contact the help desk, PayPal recommends looking for a solution to your issue on their help page. This page has tons of FAQs about all kinds of problems, and you can type your issue into the search tab on top of the page to see if your questions are already answered. This could solve your issue without needing a representative. For PayPal Canada’s help page, visit
You can use this help page whether you’re logged in or not, so it’s helpful if you’re locked out of your account.
This also works on the PayPal app, no matter where you are. The options are the same, and you can also search for your issue.
Ask PayPal’s direct message bot for help if you can’t find your issue.
If looking through PayPal’s FAQs doesn’t answer your question, then you can get some direct help. On the bottom of the help page, you’ll see a tab on the left labeled “Message Us.” Click it and sign in, then you’ll be connected to the customer service bot in the Message Center. Describe your issue and walk through the steps to see if the bot can solve your issue.
Call the Merchant Support Center if you run a business.
While PayPal Canada doesn’t have a phone number for general customer service, they do have a phone number for merchants. If you run a business and use PayPal, then try calling 888-883-9770, the support line for the US and Canada. This gives you a good chance of getting an actual person on the phone to help you.
This number is active Monday to Friday from 8 AM to 8 PM Central Time. Holidays might also affect these hours.
If it’s the weekend or after the line is closed, then your best bet is using the PayPal help page and contact bot to try and find the answer to your question.
Email PayFlow support if you're a merchant having account problems.
This is another option if you run a business and are having any account issues like login problems. Email PayFlow support at payflow-support@paypal.com to describe your problem, and wait for the support team to respond with a solution.
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Get customized help with your account and access to the message centre. Find answers to your PayPal questions. Browse common questions, watch videos, or ask the Community.
How do I contact Customer Service? If you would like to contact PayPal Customer Service by email or phone, we recommend doing so through the Contact Us section on the PayPal website. The easiest way to contact our Customer Solutions team is to go to https://www.paypal.com/contactus.
Mar 12, 2024 · Are you looking for a way to contact PayPal's customer service team? You can reach a live person for support at PayPal in three ways: Live chat, over the phone, and by messaging on social media. Although there's no way to email PayPal directly anymore, writing to them on Twitter or Facebook is the next best thing.
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Quick solutions. Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.
