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How to update your device? Step 01. Install MyDrive Connect on your computerDownload for Windows or XP and VistaDownload for Latest Mac or Mac 10.6 to 10.9 or Mac 10.10 to 10.12. Step 02. Connect your device to your computer using the USB cable. MyDrive Connect will start automatically. Step 03.
Updating your TomTom Navigation app for iPhone/iPad. If you have an old version of TomTom app on your iOS device, you must update to the latest version of TomTom app before continuing to read this guide. To download and update your iOS device with the latest version of TomTom app, go to the iOS App Store.
Click View Updates to manage your content. Note : If a software update is available, you need to install this first. It is already selected at the top of the list, so just click Update Selected to install it. To download and install updates select them from the list, then click Update Selected. The update(s) are first downloaded to your computer.
- Connecting to MyDrive Connect
- Managing Content
- Troubleshooting
Connect your navigation device to your computer and start MyDrive Connect. Log in with your TomTom account if prompted, and wait until your device is turned on. When your device is connected, MyDri...
You can also add, delete or change the maps you have installed on your navigation device in the My Content tab. When you scroll down to My Maps , you see the maps that are installed on as well as a...
Device not connecting to your computer
If your device is not recognised by your computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between your computer and device: 1. Make sure that the cable is directly connected to your navigation device and your computer. Insert the USB cable directly into your device – be sure to remove your device from its mount before attempting the update. Connect the other end of the cable to a USB port directly on your computer - Do not connect it to...
Not enough free space
Before you update your device we recommend that you have at least 8GB free space available on the computer. When it comes to the free space on your navigation device, MyDrive Connect will let you know if an update or map does not fit on your device. Depending on which device you have, you might choose to free up space before installing a map, select a smaller version of a map, or expand the device’s memory capacity with an SD card. For more detailed information on freeing up space, see: Remov...
Corrupted map / Failed installation or download
Sometimes an installation can get interrupted or stuck, or you may see a map listed as Corrupted under My Maps . This is often caused by issues related to internet connectivity. 1. We recommend that you use a wired connection for your computer to avoid connectivity issues with your Wi-Fi network. 2. If the download is progressing too slowly, you can set MyDrive Connect to automatically download updates to your computer in the background to prepare before you connect your navigation device to...
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Updating your TomTom Navigation app for iPhone/iPad If you have an old version of TomTom app on your Apple device, you must update to the latest version of TomTom app before continuing to read this guide. To download and update your Apple device with the latest version of TomTom app, go to the Apple App Store. GPS reception
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