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  1. Manage all your TomTom device updates with MyDrive Connect on a Mac or PC. Download free and use MyDrive Connect to manage your content and services, getting the latest maps and software updates along with reminders to renew your services.

  2. Connect your device to your computer and start MyDrive Connect. Log in with your TomTom account if prompted, and wait until your device is turned on. Once your device is connected, MyDrive Connect checks for updates and syncs any changes from your device. Click View Updates to manage your content.

  3. When you enable automatic downloads, MyDrive Connect downloads the available updates for your device in advance, and the next time you choose to update your device you will go directly to the installation step without waiting for the files to download.

  4. Step 1: Download and Install MyDrive Connect. Visit the Official TomTom Website: Go to the official TomTom MyDrive Connect download page from your browser. Download the Application: Select the version for your computer, either for Windows or Mac, and click to download the file.

    • Connecting to MyDrive Connect
    • Managing Content
    • Troubleshooting

    Connect your navigation device to your computer and start MyDrive Connect. Log in with your TomTom account if prompted, and wait until your device is turned on. When your device is connected, MyDri...

    You can also add, delete or change the maps you have installed on your navigation device in the My Content tab. When you scroll down to My Maps , you see the maps that are installed on as well as a...

    Device not connecting to your computer

    If your device is not recognised by your computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between your computer and device: 1. Make sure that the cable is directly connected to your navigation device and your computer. Insert the USB cable directly into your device – be sure to remove your device from its mount before attempting the update. Connect the other end of the cable to a USB port directly on your computer - Do not connect it to...

    Not enough free space

    Before you update your device we recommend that you have at least 8GB free space available on the computer. When it comes to the free space on your navigation device, MyDrive Connect will let you know if an update or map does not fit on your device. Depending on which device you have, you might choose to free up space before installing a map, select a smaller version of a map, or expand the device’s memory capacity with an SD card. For more detailed information on freeing up space, see: Remov...

    Corrupted map / Failed installation or download

    Sometimes an installation can get interrupted or stuck, or you may see a map listed as Corrupted under My Maps . This is often caused by issues related to internet connectivity. 1. We recommend that you use a wired connection for your computer to avoid connectivity issues with your Wi-Fi network. 2. If the download is progressing too slowly, you can set MyDrive Connect to automatically download updates to your computer in the background to prepare before you connect your navigation device to...

  5. To check if a new application version is available, connect your navigation device to your computer. Then click Update my device in HOME. If you have not yet installed TomTom HOME on your computer, you can download it here: Download TomTom HOME for Windows.

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  7. www.tomtom.com › maps-services › map-update-serviceMap Update Service - TomTom

    1. Purchase a subscription option. 2. Connect your device to your computer or to your Wi-Fi network. 3. Download and install the map of your choice. Is my device compatible? Use our simple device checker to find out if this service works with your device. Enter the first 2 characters of your serial number below. XX. Features.

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