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  1. Download free and use MyDrive Connect to manage your content and services, getting the latest maps and software updates along with reminders to renew your services. Frequent updates keep your navigation system and maps up to date with changes on the road network. Connect your device regularly to ...

  2. Click View Updates to manage your content. Note : If a software update is available, you need to install this first. It is already selected at the top of the list, so just click Update Selected to install it. To download and install updates select them from the list, then click Update Selected. The update(s) are first downloaded to your computer.

    • Connecting to MyDrive Connect
    • Managing Content
    • Troubleshooting

    Connect your navigation device to your computer and start MyDrive Connect. Log in with your TomTom account if prompted, and wait until your device is turned on. When your device is connected, MyDri...

    You can also add, delete or change the maps you have installed on your navigation device in the My Content tab. When you scroll down to My Maps , you see the maps that are installed on as well as a...

    Device not connecting to your computer

    If your device is not recognised by your computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between your computer and device: 1. Make sure that the cable is directly connected to your navigation device and your computer. Insert the USB cable directly into your device – be sure to remove your device from its mount before attempting the update. Connect the other end of the cable to a USB port directly on your computer - Do not connect it to...

    Not enough free space

    Before you update your device we recommend that you have at least 8GB free space available on the computer. When it comes to the free space on your navigation device, MyDrive Connect will let you know if an update or map does not fit on your device. Depending on which device you have, you might choose to free up space before installing a map, select a smaller version of a map, or expand the device’s memory capacity with an SD card. For more detailed information on freeing up space, see: Remov...

    Corrupted map / Failed installation or download

    Sometimes an installation can get interrupted or stuck, or you may see a map listed as Corrupted under My Maps . This is often caused by issues related to internet connectivity. 1. We recommend that you use a wired connection for your computer to avoid connectivity issues with your Wi-Fi network. 2. If the download is progressing too slowly, you can set MyDrive Connect to automatically download updates to your computer in the background to prepare before you connect your navigation device to...

  3. Step 1: Download and Install MyDrive Connect. Visit the Official TomTom Website: Go to the official TomTom MyDrive Connect download page from your browser. Download the Application: Select the version for your computer, either for Windows or Mac, and click to download the file.

  4. Follow these steps to allow updates to download automatically: Click the flag showing your selected language in the top right corner of the MyDrive Connect window to open Settings. Go to the "Downloads" tab and check the box for Download updates on my computer. Check the box for Automatically download updates between, and choose the time-frame ...

  5. If you have not yet installed TomTom HOME on your computer, you can download it here: To check for an updated application version do the following: Connect your TomTom device to your computer and switch it on. Wait for TomTom HOME to start. If HOME does not automatically check for updates, click Update my device in the HOME menu.

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  7. Download free and use MyDrive Connect to manage your content and services, getting the latest maps and software updates along with reminders to renew your services. Frequent updates keep your navigation system and maps up to date with changes on the road network. Connect your device regularly to ensure you’re always driving with the latest ...

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