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  1. If you have a medical question, contact your physician directly via their phone number or send them a message through MyChart. For information about our providers, check Find a Provider or call (585) 276-3000 or 1 (888) 661-6162. For medical emergencies, call 911.

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  2. Contact Us. Make an Appointment. (585) 276-3000 or. 1-844-876-6300 (toll-free) 8 a.m.–5 p.m., Monday–Friday. Request a callback . Medical Questions & Billing and Insurance. MyChart. Your online portal to make appointments, view test results, eCheck-in, read notes from your provider, and more. Log in to MyChart . Pay Bills Online.

  3. Calls at other times are answered with a voice-mail system so you can leave your name and phone number for a prompt call-back the next business day. Or, you can request a call-back or make an appointment online. Call us at (585) 276-3000 or toll-free at 1-888-661-6162. Your privacy is our priority.

  4. Rochester, NY 14642. Administration Phone Number: (585) 275-8538. Get directions

  5. The University of Rochester Medical Center (URMC) is one of the nation’s leading academic medical centers. It forms the centerpiece of the University of Rochesters health research, teaching and patient care missions.

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  6. Contact Us. (585) 275-2605. Release of Information. Patients have the right to: Access or inspect their health record. Obtain a copy from their healthcare provider – reasonable fees may be charged for copying. Records are released in accordance to HIPAA, New York State and federal laws.

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  8. Contact Us. St. James Hospital 7329 Seneca Road North Hornell, NY 14843 Location and Maps Phone: (607) 247-2200 Patient Relations: (607) 247-2365 Email: SJHInformation@URMC.Rochester.edu. Ambulatory Day Surgery (607) 247-2333.

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